Volkswagen Caddy 5 VS Hyundai iLoad
Volkswagen Caddy 5
Likes
- People mover/van in one
- Performance and comfort
- Fuel economy
Dislikes
- List price
- Tow ball download
- Turning circle
Hyundai iLoad
Likes
Dislikes
Summary
Volkswagen Caddy 5
Volkswagen’s Caddy Life seven-seater combines compact dimensions with efficient use of internal space and seating flexibility to deliver an effective combination of comfort and utility.
We recently spent a week with the premium model to see if this people-mover can meet the diverse requirements of busy families for work and play, in a people-mover segment dominated by the Kia Carnival.
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Safety rating | |
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Engine Type | 2.0L turbo |
Fuel Type | Diesel |
Fuel Efficiency | 4.9L/100km |
Seating | 7 seats |
Hyundai iLoad
The current generation iLoad was launched in 2008. With only minor upgrades during its first decade on sale, it was recently given its first facelift with a new grille design plus new comfort and convenience features.
These updates don't change the fact that the iLoad is now stretching beyond the usual 10-year generational lifespan for LCV models, yet it continues to generate strong sales in a softening market.
It currently commands more than 23 per cent of the mid-size (2.5 to 3.5 tonne) commercial van segment, topped only by Toyota's dominant HiAce with a 33 per cent market share. The closest competitor behind the iLoad is Ford's Transit Custom with only 11 per cent.
We recently spent a week with the iLoad, to find out why this venerable Korean workhorse maintains its popularity in a mid-size van market packed with hungry competitors.
Safety rating | |
---|---|
Engine Type | 2.5L turbo |
Fuel Type | Diesel |
Fuel Efficiency | 8.8L/100km |
Seating | 3 seats |
Verdict
Volkswagen Caddy 58.3/10
Families could easily grow to like the Caddy Life. It’s not only enjoyable and economical to drive but its surprisingly spacious cabin offers comfortable seating for all three rows, two of which can be easily removed and replaced as required. It would be equally competent serving as both a weekday family carry-all and weekend escape machine.
Hyundai iLoad8/10
The iLoad remains one of the most competent all-rounders in the business. This highlights the excellence of its original design, as it hasn't changed much since it launched here more than a decade ago.
However, it's starting to show its age a bit, particularly in terms of safety compared to HiAce and Transit Custom rivals which have aggressively raised the mid-size van benchmark to a five-star standard that rivals most sedans and SUVs.
We hope Hyundai will soon do the same with the iLoad, because apart from increasingly outdated safety it's pretty hard to fault. We're sure its army of loyal customers would agree.
Design
Volkswagen Caddy 5
The front wheel-drive Caddy Life rides on a 'Maxi' 2970mm wheelbase with MacPherson strut front suspension, multi-link rear suspension, electronic-assisted power-steering and four-wheel disc brakes. It has a 12.1-metre turning circle, which is larger than some one-tonne vans.
The spacious and airy feel of its cabin belies its relatively compact external dimensions, which are shorter in wheelbase, shorter in overall length and narrower (excluding door mirrors) than the Kia Carnival.
However, the Caddy Life is slightly taller than the Kia, resulting in generous headroom for all which enhances its spacious feel.
As a result, this cabin can comfortably accommodate passengers ranging from small kids to lanky teenagers to tall adults in all three rows, which we confirmed courtesy of my 186cm frame.
There’s ample space for the driver and front passenger and the second-row seating also offers adequate knee room, even for someone my height when sitting behind the driver’s seat in my position.
There’s less knee room in the centre position, though, due to the protruding console.
The second-row base cushions, which are split roughly 70/30, don’t have slide adjustment but you can alter the backrest angle. Although three kids could fit comfortably here, larger teens and adults would have limited shoulder room. So, for long trips with grown-ups, the second-row would work best with two.
And even though the third-row base-cushions are also fixed, the rearmost seating is remarkably spacious. Although the flat floor results in elevated knees for someone my height, it still provides enough foot, knee, shoulder and headroom for adequate comfort, so kids would find it even more accommodating.
Hyundai iLoad
The iLoad is 5150mm long, 1920mm wide and 1935mm high with a 3200mm wheelbase. That height means it can access underground and multi-storey carparks, in which it's also easy to manoeuvre with a relatively compact 11.22-metre turning circle.
No doubt a big factor in the rear-wheel drive iLoad's enduring appeal is its simplicity and ruggedness, combining MacPherson strut front suspension with rack and pinion steering, leaf-spring live rear axle and four-wheel disc brakes. A sliding door on each side of the cargo hold come standard. The large tailgate window, equipped with a wiper/washer and demister, provides the rear-view mirror with a relatively clear picture of what's behind even with the cargo barrier and clear plastic covering on it.
The cabin environment is bright and airy with a tasteful mix of light and dark grey surfaces. The light grey cloth seats with their colourful striped inserts look sharp but we reckon they would also show some grime pretty quickly in a working role.
Our only criticisms are that, like the new HiAce, there's no fold-down inboard armrest for the driver. We don't know why Australia's top two mid-size vans do not have this simple feature, because it's standard issue in numerous rivals and creates a more relaxed driving position.
Our other gripe is the centre passenger seat, which shares the outer passenger's base cushion but has a separate backrest which can be rotated forward through 90 degrees to reveal a handy storage tray and dual drink holder on the back of it.
However, passenger comfort and safety are compromised as the seat is too narrow for an adult, the backrest has no head restraint, there's very limited leg room and only a lap seat-belt. And to make matters worse, the belt's buckle digs firmly into your right butt cheek when it's clicked in. This ‘seat' should be for emergency use only and, if you must, only for short distances.
Practicality
Volkswagen Caddy 5
With its 1742kg tare weight (unladen) and 2450kg GVM, the Caddy Life has a 708kg payload rating. In real world use, seven large adults would use up most if not all of that before you could add any luggage, so keep this load limit in mind if you need to carry half a rugby team to training.
However, for most urban requirements involving kids, this weight limit would be more than adequate if you need to haul them and their friends and their gear for a multitude of tasks, from weekday school runs to weekend sports to holiday getaways. And up to 100kg of that 708kg can be carried on the roof, which is ideal for storage solutions like roof-pods.
The Caddy Life is also rated to tow up to 1500kg of braked trailer. And with its generous 4213kg GCM rating (or how much it can legally carry and tow at the same time), that means it can haul its maximum payload while towing its maximum trailer weight, which is a handy capability for many work or play duties.
However, given the tow ball download (TBD) limit is only 75kg, that could present a challenge for those wanting to tow 1500kg given that TBD is usually around 10 per cent of trailer weight (or in this case about double the stated TBD limit).
Even so, one of the Caddy Life’s best features is the versatility of its second and third-row seats, which can be configured to significantly expand load volume.
For example, the backrests on both rows can be folded flat to provide a raised load floor sufficient for carting many bulky items from a load of cardboard for recycling to flatpack furniture.
However, if you need maximum load volume, the second and third rows can be easily removed from the vehicle to create a spacious van.
For starters, there’s more than half a metre of floor length and almost half a cubic metre of load volume behind the third-row seats, which is ideal for grocery shops, school bags and the like.
This expands to more than 1.4 metres of floor and more than 1.7 cubic metres of load volume when the third-row seat is removed.
This space expands again to more than 2.2 metres of floor length and more than 3.0 cubic metres of load volume with both the second and third rows removed.
That’s in the same ballpark as the small commercial van class (under 2.5-tonne GVM) and the sliding doors on either side provide similar load access, so in terms of moving either people or cargo, the versatility of this design makes it very efficient at both.
Given its primary role as a people-mover, there’s generous internal storage for personal items, starting with a large-bottle holder and deep bin in the base of each front door. There’s also a handy driver’s drawer in the right-side dash, open storage in the centre dash-pad and a large glove box.
The centre console has a pair of small-bottle/cupholders and there’s a lidded box at the rear. There’s also a full-width overhead shelf which can hold heaps of stuff and doesn’t feel too close to your forehead due to the generous roof height.
Second-row passengers get a small-bottle/cupholder and bin in each sliding door, plus there are pockets on the front seat backrests and some handy fold-down trays complete with cupholders which are ideal for snacks, games etc on long trips.
Third-row passengers are also well catered for with small-bottle/cupholders and storage on each side.
Hyundai iLoad
The iLoad's 2062kg kerb weight and 3160kg GVM results in a genuine one tonne-plus payload rating of 1098kg and up to 125kg of that can be carried on roof racks. It's also rated to tow up to 1500kg of braked trailer and with a GCM rating of 4660kg (or how much you can legally carry and tow at the same time), that means you can do it at maximum GVM.
In other words, it can legally carry more than a tonne while towing 1.5 tonnes. Those numbers make the iLoad a very practical and versatile workhorse, well suited to a variety of trades and other working roles beyond the usual delivery chores.
The cargo hold, with its 2375mm length, 1620mm width and 1340mm height, offers a total load volume exceeding 4.4 cubic metres and is accessed through sliding doors on each side or via the single-lift tailgate. The load floor with its protective vinyl mat has a total of 10 load anchorage points.
There's no full-length roof lining like the new HiAce but the cargo hold walls and doors are lined to hip height and there's one internal light at the rear. The load floor length and 1272mm between the rear wheel housings means the iLoad can theoretically take two 1165mm-square Aussie pallets (without the cargo barrier installed).
However, loading these could be an issue if fitted with the single-lift tailgate, as it blocks forklift access when opened. And the 870mm side door opening (even less with the cargo barrier fitted) is not wide enough to allow a pallet to pass through it, so do your homework on the iLoad's suitability for your loading requirements.
The cabin has storage bins and bottle holders in each door, plus a shallow tray in the centre dash-pad, two different-sized gloveboxes, a cubby near the gearshift for small items like chewy etc and a pop-out dual cup/bottle holder in the centre console. The centre seat backrest also folds forward to reveal a large open storage tray and two small bottle/cup holders.
Price and features
Volkswagen Caddy 5
Our Life test vehicle is the premium offering in the two-model Caddy range, in this case powered by a TDI 320 2.0-litre, four-cylinder, turbo-diesel engine paired with a seven-speed dual-clutch automatic transmission.
Its list price of $56,790 is considerably more than the base model Kia Carnival diesel ($52,380) which offers an extra seating position. Our example is also finished in 'Fortana Red' metallic paint, which is an extra-cost option.
As the top-shelf model, the Caddy Life comes standard with 17-inch ‘Barahona’ alloys and 215/55R17 tyres plus a full-size steel spare, heated door mirrors, a power tailgate and side/rear privacy glass.
There’s also tasteful chrome detailing on the grille, roof-rails, sliding-door rails and body badges along with colour-coded bumpers and door-handles. Combined with the optional premium paint, this bling creates an upmarket appearance consistent with its premium model status.
Inside the carpeted and surprisingly spacious cabin are three rows of seating (the second and third rows are easily removable) neatly finished in ‘Trialog’ diamond-quilt-style fabric trim.
The driver is treated to keyless start, a multi-adjustable seat including four-way power lumbar support, a leather-wrapped multi-function steering wheel and a large left footrest.
There’s also an 8.25-inch colour touchscreen which serves as central command for the four-speaker multimedia system, with digital radio and multiple connectivity including Apple CarPlay and Android Auto.
Some vehicle settings, including climate control, auto stop/start etc are also touchscreen-controlled, but thankfully audio volume and tuning still use physical dials.
The family-friendly cabin also includes dual-zone climate control, heated front seats, wireless phone-charging, two USB-C ports, two 12-volt sockets, fold-down tables and heating/cooling vents for second-row passengers, LED reading lights, rear luggage compartment cover, lots of places to store stuff and more.
Hyundai iLoad
Our iLoad test vehicle, with single-lift tailgate, 2.5 litre turbo-diesel engine and optional five-speed automatic transmission has a list price of $41,790, which compares favourably with Toyota HiAce ($44,140) and Ford Transit Custom ($43,790) equivalents.
The recent upgrades brought not only the new grille design but also automatic dusk-sensing headlights, tilt-and-reach adjustable steering wheel and a new design instrument cluster with trip computer. There's also an updated infotainment system (first featured in Kona) featuring a 7.0-inch touchscreen and multiple connectivity including Bluetooth, Apple CarPlay and Android Auto.
Other useful features are a rear-view camera (tailgate models only), power windows with one-touch auto down, height adjustable driver's seat and cruise control (auto variants only). The iLoad rolls on 16-inch steel wheels with 215/70R16C tyres and a full-size spare.
It's also available with a six-speed manual transmission, plus there's a choice of three-seat single cab or six-seat crew cab. Both cabin variants offer a choice of single-lift tailgate or forklift-friendly twin barn-doors with 180-degree opening, plus there's numerous genuine accessories available including the steel-mesh cargo barrier fitted to our test vehicle.
Under the bonnet
Volkswagen Caddy 5
Our premium grade Caddy Life is powered by VW’s excellent 2.0-litre four-cylinder turbo-diesel which produces 90kW of power at 2750-4250rpm and 320Nm of torque between 1500-2500rpm.
It’s paired with an equally refined seven-speed dual-clutch automatic gearbox, which provides the option of sequential manual-shifting in 'Sport' mode using the steering wheel-mounted paddle shifters. There's also an electronic diff lock.
Worth noting there's also a TSI220 version powered by a 84kW/220Nm 1.5-litre four-cylinder petrol engine.
Hyundai iLoad
The iLoad's 2.5 litre four-cylinder DOHC 16-valve turbo-diesel is a refined and proven performer with Euro 5-emissions compliance (so no AdBlue needed), common rail direct injection (CRDi) and variable vane turbocharging with impressive flexibility. It produces a class competitive 125kW at 3600rpm and peak torque of 441Nm between 2000-2250rpm, but there's ample throttle response and pulling power on tap either side of those figures.
The five-speed torque converter automatic is an equally robust and proven transmission, although most rivals have updated to closer ratio six-speed units. Even so, the iLoad delivers crisp and smooth shifts in auto mode, with the option of sequential manual shifting if required. The transmission's gearing and 2.92:1 final drive ratio provide a good compromise between stop-start city delivery work and economical highway driving.
Efficiency
Volkswagen Caddy 5
VW claims an official combined (urban/extra-urban) cycle consumption of only 4.9L/100km. By comparison, the dash display was showing a more realistic 7.2 at the completion of our 230km of testing, which was a mix of city, suburban and highway driving with a variety of loads, from driver-only to all seven seats being filled when attending a sporting event.
The dash readout was very close to our own figure of 7.8L/100km, calculated from actual fuel bowser and tripmeter readings, which is still thrifty economy for a seven-seater.
So, based on our numbers, you could expect a ‘real world’ driving range of around 640km from its 50-litre tank.
Hyundai iLoad
Hyundai's official combined figure of 8.8L/100km seemed realistic at the beginning of our road test which included a variety of roads and payloads, from near empty to three-quarters of a tonne. So we were impressed to see near-identical numbers after crunching trip meter and fuel bowser readings. Needless to say, that's great economy for a one-tonne van and no doubt another reason for its enduring popularity. Based on our figures, you could expect a realistic driving range of around 870km from its 75-litre tank.
Driving
Volkswagen Caddy 5
It exudes solid build quality and design integrity with light and responsive steering, strong braking and a typically European ride that strikes the right balance between the firmness needed for reassuring handling response and the suppleness needed to soak up bumps.
The seven-speed dual-clutch auto does a good job keeping the turbo-diesel operating within its torque sweet-spot between 1500-2500rpm for most of the time, where engine response is at its strongest in city and suburban driving.
Even when hauling a sizeable payload, as we did with all seven seats occupied, the 2.0-litre engine’s hearty 320Nm of torque maintained good response around town, where it didn’t feel overly sluggish or require manual-shifting to sharpen its response under this load.
It’s also a relaxed highway cruiser, requiring only 1600rpm to maintain 110km/h. Noise suppression is also commendable at these speeds, with negligible engine, tyre and wind noise intrusion.
Hyundai iLoad
The iLoad has big grab handles on the windscreen pillars to assist entry and once aboard it's not hard for drivers of most shapes and sizes to find a comfortable position, thanks to the height-adjustable seat, height-and-reach adjustable steering wheel and decent-sized left footrest.
The instrumentation is easy to read and dashboard controls are clearly marked and intuitive to use. There's a clear eye-line to the left door mirror but given that there's no blind-spot monitoring, this mirror would benefit from the addition of at least a dedicated wide-angle lens.
In city and suburban driving the iLoad is surprisingly quiet for a van without a sealed bulkhead between cabin and cargo hold. However, tyre roar emanating from the rear wheel housings does become quite intrusive at highway speeds, particularly on coarse bitumen surfaces.
The over-driven fifth gear ensures the engine isn't working hard though, with only 1800rpm at 100km/h and 2200rpm at 110km/h, which contributes to good fuel economy on long hauls. The cruise control also works well and is a big improvement on the last iLoad we tested in 2017.
The 2.5 litre turbo-diesel and five-speed auto are well-honed for this working role. They provide ample performance in city and suburban driving, even though the gaps between five gears are more noticeable now given the increasing use of six gears in rival automatic vans.
Safety
Volkswagen Caddy 5
It has a maximum five-star ANCAP rating awarded in 2021 (expires Dec 2027). Passive safety includes front, side and centre airbags for driver and front passenger plus side-curtain airbags for all three rows.
The extensive active safety menu includes AEB with pedestrian and cyclist monitoring, lane-keeping, blind-spot monitoring and rear cross-traffic alert, autonomous oncoming vehicle braking when turning, front and rear parking assist, reversing camera, tyre pressure monitoring and lots more.
There are three top-tether child-seat restraints for the second-row and two for the third-row, plus two ISOFIX anchorage points for both the second and third-rows.
Hyundai iLoad
Only a four-star ANCAP rating achieved back in 2011, plus no AEB, blind-spot monitoring, rear cross-traffic alert, lane-keeping assist etc which are the new benchmarks in this category. There's front and side (thorax) airbags for the driver and outer passenger seats, but none for the centre seat with its lousy lap-belt. The iLoad's safety menu is overdue for an upgrade.
Ownership
Volkswagen Caddy 5
Warranty is five years/unlimited km plus 12 months roadside assist.
Scheduled servicing is every 12 months/15,000km whichever occurs first.
Capped-price for the first five scheduled services up to five years/75,000km totals $3275, or an average of $655 per year. VW also offers pre-paid five-year service plans which offer significant savings.
Hyundai iLoad
Five years/160,000km warranty. Scheduled servicing every 12 months/15,000km whichever occurs first. Lifetime Service Plan includes capped-price servicing for first five scheduled services ranging from $356 to $506.