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Volkswagen Crafter


Mercedes-Benz X-Class

Summary

Volkswagen Crafter

Long before a hash-tag was anything more than a confusing symbol on a typewriter, vanlife was already a thing.

And you can largely thank Volkswagen for that because its Kombi models from the 1950s, '60s and '70s help cement the idea of roaming around the planet in a self-contained car-cum-house as a counter-culture favourite. More than that, the affordable, rugged Kombi made it actually possible.

Back then, there were a couple of paths to tread. You could take a second-hand butcher’s or florist’s Kombi van (windows optional) and trick it out with a bed, a table and whatever gear you needed to survive on the road.

Or, if the cash was around in sufficient quantities, you could buy a Kombi brand-new and have it converted to camper spec. And of all those brand-new conversion options, Volkswagen’s own, in-house conversion supplier, Westfalia was (and is) regarded as the pick of the crop.

So, when VW announces a 21st Century take on the concept of a factory campervan, those who like the idea of a lap of Australia but don’t like caravans or towing, are suddenly all ears.

Like most things, the latter-day VW camper has grown a size or two over the last six or seven decades. Which is why the factory Kampervan TD1410 4 Motion (to give it its full name) is based on the long-wheelbase, high-roof version of the Crafter van rather than the original Transporter layout. (There’s still the VW Multivan-based California if the Kampervan is too big.)

But just as commercial vehicles have become bigger and more sophisticated, and glamping has grown out of actual camping, does the modern take on a hippy legend make the grade in 2024? And does the Volkswagen offering retain any of the charm of the original campervan?

Oh, and forget about Westfalia. This conversion is the work of none other than Aussie caravan specialist Jayco.

The deal between Jayco and VW locally, means this variant of the Crafter Kampervan is an Australia-only deal.

Safety rating
Engine Type
Fuel Type
Fuel Efficiency—L/100km
Seating

Mercedes-Benz X-Class

The V6 X-Class is big, bold and bloody expensive – and it has segment-topping safety tech– but its price-tag swiftly climbs above more than $80,000 when you start adding one of the many optional extras and is it really worth that much beyond the cache of the badge? Really?

Sure, the bigger engine is what most potential X-Class buyers were pushing for after the launch of the four-cylinder-powered utes as part of the first-gen X-Class wave, but is there room – or even actual demand – for such a high-priced supposedly luxury ute?

Read on.

Safety rating
Engine Type3.0L turbo
Fuel TypeDiesel
Fuel Efficiency8.8L/100km
Seating5 seats

Verdict

Volkswagen Crafter8.1/10

This is not the vehicle for somebody looking for the odd weekend away. That’s mainly because it will take up a lot of real estate when you’re not using it (it may not even fit in a lot of car-ports or garages) and it’s far from a daily driver for the school run or shopping trips.

If you’re looking for a getaway machine that will also work at home for the other 48 weeks of the year, a conventional caravan and four-wheel-drive is likely to be a better bet, purely because the tow-vehicle can be your day-to-day transport

But if your plans include longer getaways and you have the storage space to keep the Kampervan stashed away safely, it starts to emerge as a functional alternative.

Talk to long-term travellers, and even the best camper trailer needs to be set up each night and folded away next morning, and as for tents, don’t even start us…

But like a full-sized caravan, the VW simply pulls up to where ever it is you want to stay for the night and is ready to feed, entertain and rest its occupants within seconds of stopping.

But unlike a big, heavy caravan, the Volkswagen imposes far fewer driving caveats (including fuel consumption) and is a vastly more enjoyable and simple thing to drive in pretty much any circumstance.

It's not for everybody, but for those whose lifestyle it matches, the VW Kampervan is an alternative to a caravan that deserves short-listing. Let’s face it, 50 million hippies can’t be wrong.

Note: CarsGuide attended this event as a guest of the manufacturer, with accommodation and meals provided.


Mercedes-Benz X-Class7/10

The V6 X-Class is nice enough to drive on-road and it’s effective enough off-road, but it’s let down by its less-than-impressive interior and those elements combined certainly do not justify such a high price-tag.

Sure, its safety gear is top-notch but the X-Class, even in this V6 guise, feels like a lacklustre attempt at ute greatness, rather than a real effort. 

Right now, if you’re in the market for a super-comfortable and capable V6 ute with real class and German precision, check out a top-spec V6 Amarok – and save about $25,000 while you’re at it.

Design

Volkswagen Crafter

Given that the design of the camper conversion was partly the work of Jayco, there’s every reason to suspect that the end result should work for recreational users. That is, of course, provided Jayco’s caravan-building experience translates to a campervan layout.

That’s because this is not as simple as plonking a wheel-less caravan onto a Crafter cab-chassis; integration in the key here.

The various zones – driving, entertaining, sleeping, bathroom and cooking – need to work with each other with as many components having more than one job.

The off-grid capability is also a highlight and, in the case of the All-Terrain model with its off-road tyres, bash plates and 30mm higher ground clearance, makes getting farther off the beaten track more of a reality.

A lot of people will wonder why VW didn’t simply import a batch of the campervan conversions it already builds in Europe.

The fact is, however, that the left-hand drive layout means the sliding side door would be on the wrong side for Australia, and the integrated gas system would not have met ADR standards. So was born the idea of a local conversions which is where Jayco came in.


Mercedes-Benz X-Class

From the outside, the X-Class looks pretty impressive – it’s chunky and blocky and has a real tough-truck presence.

As mentioned, a fair few of the cool exterior touches are actually paid-for options, and our tester was loaded with these extras and, as a result, looked like a work-or-play ready luxury workhorse.

So, it looks pretty good but, as always, looks can be deceiving and the interior is a very different story.

Practicality

Volkswagen Crafter

The Crafter’s phone mirroring system seems to work pretty well, although it’s menu-driven layout can be a bit frustrating (it’s hardly alone there) and Android phones sometimes didn’t want to connect as simply as they should have (potential user-error here, folks).

But the rest of the interior is typically Crafter-smart including lots and lots of cupholders, USB ports and cubby-holes dotted around the front seat area.

Doubtless, a few months on the road will show up design issues according to the individual, but for now, our main comment would be the proximity of the bathroom to the food preparation area (although, to be fair, most owners will cook outside the vehicle).

The mattress is a split queen unit (rather than a single mattress) and it occupies the full width of the rearmost part of the vehicle, so making the bed might be a bit more difficult.

The location and width of the bathroom (although it feels pretty tiny once you’re in there and operates as a wet-room) also means there’s just half the rear view that the vehicle might otherwise have.

The thick pillar between the two rear barn-doors also adds to that blind spot. At least the mirrors are good; nice and wide and very clear.

It’s when the Kampervan is not being used to survey this wide, brown land that its practicality starts to come into question. Unlike a conventional four-wheel drive and caravan rig, the accommodation section of the Crafter can’t simply be unhooked and parked in the driveway.

Which means it’s not really suburb or city-friendly. Underground car-parks will soon detach the air-conditioning unit in a pretty violent way, and the almost-seven-metre length will have you looking for adjacent empty parking spaces (or the car-and-trailer section at Bunnings).

Put simply, this is the touring solution for those who want to tackle the Big Trip in one go, staying on the road for weeks or perhaps even months. Obviously, that’s an observation rather than a criticism, but it remains something to think about.


Mercedes-Benz X-Class

I’m not a snob about interiors but if I spent almost $90 grand on a ute I’d expect it to have a very high level of fit and finish inside, plenty of storage options and an overall premium feeling inside.

That’s sorely lacking in here.

From the many hard-plastic surfaces, fake leather, brushed-aluminium sections and sort of half-hearted attempts at three-pointed star styling – such as the vents – no part of the interior looks or feels anything like the premium quality you’d expect to find in a Mercedes-Benz.

As for equipment inside, you get the 7.0-inch floating touchscreen and a few other bits and pieces but there are some glaring omissions: you don’t get a reach-adjustable steering wheel, heated seats, or real leather (our tester has the optional black leather seats fitted at a cost of $1750), you don’t get much in the way of storage anywhere, and you don’t get Apple CarPlay or Android Auto – you don’t even get a driver-side grab handle. All of those sort of mod cons, you get in a ute that costs much less than this X-Class. 

Room and comfort inside is adequate but a long way from unreal for something so pricey.

Driving position is nice, with plenty of vision all-round, but everyone's seats could do with a bit more cushioning and length in the base.

In the grand tradition of all utes, the rear seat is really the realm of young children and, at a stretch, smaller adults, especially for longer trips in the saddle. 

Storage is minimal in the back seat – you don’t even get a drop-down arm-rest with cup-holder.

Price and features

Volkswagen Crafter

Based on the top-shelf Crafter van, the Kampervan then goes on a mission to be both a car and a holiday house.

So, pull up a comfy chair, because there’s a fair bit to discuss here. This isn’t just a tent on wheels, it’s a fully functional tiny home that just happens to be relocatable on a daily basis. As such, the vehicle needs to be able to manage energy, water, gas and waste.

VW’s aim was to elevate the quality standards of the caravan industry to that of the car-making world, as well as address its customers’ main agendas, including storage, the ability to go off-grid and the management of light and ventilation for sleeping.

That utility starts with the walk-through layout where the front seats swivel to form the other half of the dining table seating. From there, the layout runs to a full bathroom, a kitchen and then back again to a fixed queen-size bed.

The bathroom combines a shower and a lavatory with a cassette system for black-water storage and disposal.

The kitchen features a 90-litre fridge with a freezer drawer that is accessible form both inside and outside the vehicle. There’s a dual gas-hob and a 9.0kg gas bottle stored in the rear compartment (under the bed, but accessed from outside) that also includes a huge slide-out drawer for an extra fridge or whatever else needs to be carted around.

There’s also a sink with a mixer tap and the vehicle carries 120 litres of fresh water, not to mention gas-powered on-demand hot water.

A wind-out awning runs the full length of the van, extending the living space and forming a space for the VW-branded camping table and chairs.

The bedroom includes a pair of swivelling fans for cross-ventilation, USB and 240-volt ports, a swivelling TV and blinds and screens on all windows. The standard air-conditioning system will also run for about seven hours before the vehicle runs out of power.

Speaking of power, the electrical system is a force of nature. Aside from the standard Crafter battery (which remains the start battery and can’t be depleted by the equipment on board) the standard smart-alternator function has been disabled so the engine can help charge the batteries whenever possible.

That power storage array incorporates a 400Ah lithium-ion battery with a 3000-watt inverter to run the 240-volt system even when off-grid. There’s a 60A DC-to-DC charging system and, all up, VW reckons the vehicle can stay off grid for about three days straight based on normal power consumption. A multi-screen control panel tracks power usage and issues alerts when required.

So, what’s missing from the Kampervan? Climate-control air-conditioning for the cabin, mainly (the Crafter starts life as a commercial van, after all). Oh, and beds for the third and fourth passenger. Cue hippy-free-love jokes.

The Kampervan starts at $157,990 for the on-road biased Style model and $165,490 for the All-Terrain version.

As the more off-road capable variant, the All-Terrain gets 16-inch steel wheels with all-terrain tyres, bash plates, a higher ride height and a snorkel.

In either case, the accommodation fittings and fixtures are identical, that sounds pretty steep, but go out and price a full-sized four-wheel drive and a full-sized caravan with a bathroom and then see how it all stacks up.


Mercedes-Benz X-Class

The 350d Power ($79,415 plus on-road costs*) is the top-spec variant in a two-variant V6 X-Class range; the other variant is the Progressive, which starts from $73,270 plus on-road costs.

Our tester has a 3.0-litre six-cylinder diesel engine a seven-speed automatic transmission and permanent all-wheel drive system – all from Benz. All of those certainly make a refreshing change from the Navara-based four-cylinder model that preceded this X-Class. (Price as tested is $88,618, including GST plus on-roads.)

Standard gear includes steering-wheel paddle shifters, 19-inch alloy wheels (our tester had the optional 18-inch rim design, part of the $1990 Style Pack), body-coloured exterior parts with chrome accents, fog-lamps, dusk-sensing LED High Performance headlamps, ARTICO/DINAMICA seat upholstery, ARTICO dash and door sill covering with contrast stitching, Electric front seats with lumbar support, front foot-well, vanity and door illumination lamps, dashboard trim in aluminium and black roof liner and more.

Safety gear includes seven airbags, AEB, tyre-pressure-monitoring system, Active Lane Keeping Assist, Hill Start Assist, 360 degree surround-view camera, i-Size child seat anchorages and more.

The roof rails and side steps add to the X-Class’s commanding appearance, but those are part of the optional $1990 Style Pack, they are not standard.

The silver styling bar ($1551) and the tray liner ($899) also look cool– but they’re optional extras.

Under the bonnet

Volkswagen Crafter

The Crafter is powered by VW’s now-familiar 2.0-litre turbo-diesel four-cylinder engine which produces 130kW of power and 410Nm of torque thanks to a pair of turbochargers.

Driving through an eight-speed automatic transmission, the torque is then sent to all four wheels via VW’s '4Motion' permanent all-wheel-drive system.

It’s worth mentioning the automatic transmission is a conventional torque-converter unit, rather that the dual-clutch layout VW has championed for years now.

The Crafter also uses ventilated disc brakes front and rear and the however you look at it, the modern driveline of the Kampervan makes an old air-cooled Kombi look even more antiquated (which is saying something).

And while the Crafter in commercial-vehicle trim has the option of an electronic locking rear differential, the Kampervan adds this as standard.


Mercedes-Benz X-Class

The V6 350d Power V6 has a Benz-built 3.0-litre diesel engine (190kW at 3400rpm and 550Nm at 1400rpm-3200rpm), matched to a Benz-built seven-speed auto. It’s a mostly smooth combination and any perceived throttle or turbo lag can be swiftly overcome through switching to one of the more sporty of the five driving modes – one of which is actually called Sport – and making judicious use of the steering-wheel-mounted paddle shifters. The other driving modes are Comfort, Eco, Manual and Off Road and all are designed to adjust throttle input, gear changes and shift times to suit the terrain.

This X-Class has Benz’s 4Matic full-time 4WD system with 4MAT (40:60 torque split for daily driving), 4H (the X-Class’s high range, with 30:70 torque split for looser surfaces) and 4L (aka low range with a 50:50 torque split to suit low-speed 4WDing). The driver uses a simple dial – unfortunately tucked away low down, almost hidden, on the centre console – to switch between these modes.

Efficiency

Volkswagen Crafter

Although the Crafter’s driveline boasts energy recuperation, it’s not a hybrid system. Instead, the vehicle’s alternator is able to generate electricity during braking and store that in the vehicle’s batteries for later use, rather than storing that power in a dedicated hybrid battery.

This also helps ensure the main battery is always fully charged to power the stop-start system that is also standard on the Crafter.

Because it’s a commercial vehicle, there’s no compulsion to offer an official fuel consumption figure and, indeed, Volkswagen doesn’t.

But our real world drive including some winding roads and a bit of freeway thrown in, gave us an average figure of between nine and 10 litres per 100km. This is likely to be a bit lower on a purely highway run, but is a good indicator of general use consumption.

The 75 litre fuel tank should, then, give an easy 700km of range, but don’t forget the Crafter’s engine uses AdBlue, so that extra cost needs to be factored into running costs.


Mercedes-Benz X-Class

Fuel consumption is listed as 8.8L/100km (combined). 

We recorded 10.9L/100km on test and that included plenty of low-speed 4WDing. 

The V6 X-Class has a 80-litre fuel tank. 

Driving

Volkswagen Crafter

You can see the appeal of a high driving position the moment you step into (or climb into, really) the Kampervan. The view out is fabulous and even though the vehicle is just shy of seven metres long, you soon develop a bit of a sixth sense for where the back wheels are, based on what the front wheels have just done.

The glass area is huge with the exception of the view to the rear thanks to that bathroom placement.

The front seats are big and comfy, although the two rear seats are pretty flat and place the occupants quite close together. There’s enough adjustability in the seat and steering column to make anybody feel at home and the exterior mirrors are big and clear.

There’s enough performance, to be sure, but the sheer mass of the Kampervan and the fact that it’s moving a lot of air means you’ll be giving the rather long-travel accelerator a decent workout.

Taking off into traffic is the only time the VW will feel a bit sluggish, but once the engine has a few revs on board it all gets going fairly smartly.

Unlike a lot of modern cars that can feel as though they're travelling a lot slower than they really are, the Kampervan is the opposite. Not that it’s spooky to drive, but there will be times you’ll be in a 100km/h zone, look down and discover you’re doing 90.

In the context of a leisure vehicle, this shouldn’t bother anybody apart from a highway patrol officer down on his or her monthly quota.

The engine is smooth and the transmission is refined and possesses enough smarts to make a better job of shifting itself than the driver ever will.

It’s not exactly silent inside, though, with a smattering of clicks and clatters from some of the less-automotive furniture, but it’s a fair bet even a brand-new house would likewise rattle a bit if you hurled it down a bumpy road at 100km/h.

The biggest source of noise pollution, though, is in the All-Terrain model and consists of a chorus of sucking, sobbing, choking and burping noises from the snorkel which is placed right near the driver’s right ear. Obviously, it’s worse with the window open.

Ride quality is very good. Clearly, having a bit of weight on board doesn’t hurt, but even so, the Kampervan refuses to pitch or wallow despite that ride compliance. In fact, it’s very composed for such a big unit that was originally designed to carry parcels and pallets.


Mercedes-Benz X-Class

Well, this is where the news gets a little bit better.

The V6 is a much better fit for the X-Class than the four-cylinder and it works well with the seven-speed auto, punching the more-than-2190kg ute along – although there is, at times, a substantial delay between foot down and go-time but, as mentioned earlier, that can be overcome by switching to Sport and using the paddle shifters.

It does sit nicely on the road, and ride and handling are generally okay with the X-Class only infrequently revealing some of the skips and jitters you’d expect of an unladen ute.

The coil-spring suspension tends to yield a spongy, comfortable ride rather than the too-firm ride of a ute, especially those of the leaf-spring variety, with nothing onboard.

Steering is pretty sharp and, despite its bulk, the X-Class is reasonably easy to manoeuvre for its size on- and off-road. It has a 12.8m turning circle.

Safety

Volkswagen Crafter

The Crafter, on which the Kampervan is based, is typical of the emerging breed of commercial vehicles that try not to give anything away to passenger cars in safety terms.

Well, in the front seats anyway, because the two seats in the rear are formed by a bench seat that doubles as a kitchen-table seat, so lacks the contouring of most car seats.

More importantly, the rear seats miss out on side-curtain airbags. This is understandable given the vehicle’s origins. Both rear seats do, however, feature top-tethers for child restraints.

Up front, meantime, the two front passengers get both front and side-curtain airbags with a full array of driver aids to help with safety.

They start with stability control, anti-lock brakes, brake-assist, traction-control, multi-collision braking and hill-holding function.

There’s also autonomous emergency braking that works at speeds up to 60km/h, driver-fatigue detection, a rear view camera, adaptive cruise-control, rear cross-traffic alert, blind-spot monitoring and lane-keeping assistance.

What’s missing? Apart from the side airbags for all passengers, we’d like to see tyre-pressure monitoring on such a large, heavy vehicle and AEB that works beyond 60km/h.

The Kampervan has not been ANCAP tested.


Mercedes-Benz X-Class

A big plus in the X-Class’s favour is its class-leading suite of active safety tech including AEB, lane keeping assist, as well as that 360-degree view camera and more.

It has seven airbags, and a five-star ANCAP rating.

Ownership

Volkswagen Crafter

The Kampervan carries Volkswagen Australia’s full five-year/unlimited-kilometre warranty. That extends to not just the base vehicle, but the whole conversion including all of Jayco’s additions and other aftermarket fittings.

VW offers a version of capped price servicing called its 'Service Care Plan' that covers scheduled maintenance for the first five years and can be purchased at the time the vehicle is ordered.

No price for this was available as we went to press, but for reference, the same five-year service plan for the Amarok dual-cab ute costs $1900.

Standard service intervals are every 12 months or 20,000km, whichever comes first.


Mercedes-Benz X-Class

A three-year/200,00km warranty applies to this ute. Service intervals are up to one year/20,000km.