Ford Escape 2004 Problems

You don't say who replaced the coil in the first instance, but when it showed up as a problem again soon after I would have first checked that the coil had been replaced. Next, I would have asked for a diagnosis of the problem that pointed to a problem with the number four-cylinder before I had them pull the engine down. If you want to pursue the issue get an itemized copy of the invoice and have a trusted mechanic go over it and give you an opinion on the charges. Armed with that information you could then think about going to your state consumer affairs people for their help.

It’s quite possible that the manifold was cracked when your wife drove into deep water, that’s not unusual. It should be able to be welded, but you need to remove it and inspect it to know for sure.

I HAVEN'T had any other complaints about this problem, so can't really help, but perhaps other owners might let us know if they have had the problem and what was done to fix it.

IN DEFENCE of Ford, it sometimes happens that an owner will hit a kerb or a hole in the road and damage the wheel, but they should check the wheel themselves to verify if the crack has been caused by driver error or not. That they dismissed your claim without checking isn't good enough, even if your car is out of warranty. It's even more disappointing that they have chosen not to act when the dealer supports your claim. If the dealer is prepared to make a report on its findings I would use it and pursue Ford for compensation.