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Toyota Fortuner


Volkswagen Touareg

Summary

Toyota Fortuner

The Toyota Fortuner Crusade is a strange beast. It’s a four-wheel drive that feels like a HiLux hybrid but it lacks the fun of its ute sibling, despite being able to seat seven.

The four-wheel drive capabilities, seat configuration and high-ride should be a winning combo but it sits awkwardly in Toyota’s SUV line-up.

It’s not as family-oriented as the Kluger and not as refined as the Prado. It’s like that cousin that you only see once a year and don’t know well – you’re not quite sure what to do with them.

I've been driving the top of the range Crusade for a week to get to know it for you. And my family of three has put it through its paces! Let’s see how it fared.

Safety rating
Engine Type2.8L turbo
Fuel TypeDiesel
Fuel Efficiency7.6L/100km
Seating7 seats

Volkswagen Touareg

It’s big, it’s fast, it’s luxurious, Volkswagen’s Touareg has always been a stand-out large SUV.

This one, the full-fat R is the latest take on the halo Volkswagen model. It has big shoes to fill.

See, top-spec Touaregs in the past are hardly rivals to the Toyota LandCruisers and Hyundai Palisades of this world. They’re a different breed, with the first-generation Touareg powered by a variety of engines up to a 5.0-litre turbo-diesel V10, and the second-gen version packing petrol and diesel V8s in its upper levels.

They were the ultimate sleeper family SUV, ridiculous engines with rich VW Group lineage in a seemingly mainstream family-friendly package.

But this third-generation version can’t quite replicate the over-engined craziness of its predecessors. It has to think outside the box as emissions regulations crack down the world over.

This Touareg R is a plug-in hybrid. A performance-focused one at that. Can it hope to replicate the unhinged nature of its forebears and find an appropriate place atop the hierarchy of Volkswagen’s R models? Let’s find out.

Safety rating
Engine Type
Fuel TypeHybrid
Fuel Efficiency—L/100km
Seating

Verdict

Toyota Fortuner 7/10

So, after a week of driving the Toyota Fortuner Crusade, did it have a podium finish for my family?

I was hopeful, but no. The driving performance was mixed and only being able to fit two car seats will limit flexibility for younger growing families. I don't like the way the third row is stowed as it makes the boot a bit awkward to use. Combined with the retro-feeling tech and short servicing intervals, there can be some improvement here, especially in a market that is surging forward with all of those elements. I did enjoy the high driving position, safety features and the forgiving suspension, though. 

My son liked the 'Feverish Red' colour and that he didn’t need my help to climb in and out of it.


Volkswagen Touareg7.4/10

A car as impressive as it is frustrating, the Touareg R is a vehicle for a very specific buyer. Someone whose daily commute consists of limited distances, someone who can always charge at home overnight and someone who appreciates the subtlety of the performance and luxury the Touareg brings.

For everyone else - there are better options. Performance-focused PHEVs can be tricky to charge and extract the full benefit from, and at this price you have access to some serious performance-oriented combustion SUVs or the choice of going fully electric.

While this R-badged VW might be the most mind-bending of the lot then, it also has the most 'specific' appeal.

Design

Toyota Fortuner

Nothing discernible to me has been changed since the last model but let me paint the picture for you. Imagine a dual-cab HiLux with a boot and you’ll come up with something similar to the Fortuner.

It sits proudly at 1835mm tall. The sides are almost slab-like and it's squared off at the rear, which the chunky C-pillar and dark windows do nothing to detract from. It’s definitely prettier up front with a nicely tapered bonnet.

City-dwellers need not beware, at 4795mm long and 1855mm wide, it’s accommodating in a tight car park.

The interior is classically Toyota. Everything is where you expect to find it but it’s lacking some wow factor. There are a lot of hard plastics throughout that highlight this.

With tech, trims and ambience all getting upgraded in the market, the interior is a bit of a let down.

However, there’s a certain comfort in seeing a traditional gear shifter, handbrake and manual clock in an off-roader. In my mind, it lends a certain weight to the vehicle's capability.


Volkswagen Touareg

The Touareg, as always, screams big Volkswagen. It’s more subtle than the Porsche Cayenne and Audi Q7 with which it shares its underpinnings, yet looks as slick as either up close.

It’s defined in its face by a massive black grille, integrated light fittings, and as usual with Volkswagen, some pretty subtle highlights and tail-lights in attractive LED patterns.

The wheels sell the vibe of an R. They’re enormous and gloss black, matching the theme and style of its smaller siblings, black highlight trims replace chrome or body colour bits to set it apart from the rest of the range.

It doesn’t look quite as modern as something like Kia’s Sorento or EV9, and it doesn’t look as elegant as the Volvo XC90 or as defined as the Land Rover Defender, all in the same price bracket.

This helps the Touareg maintain a certain mainstream appeal, and a sporty edge, without being too egregious.

Still, some might want some more overt visual flourish to indicate they’re driving a vehicle which is capable of sprinting to 100km/h from a standstill in 5.1 seconds.

Perhaps I’m in a different camp, one which appreciates the ‘sleeper’ nature of a giant family SUV capable of incredible driving feats when pushed.

Inside is always a pleasant surprise in a Touareg. While it might be the most affordable of the giant SUVs on this platform, it maintains the air of luxury and plush nature of its more expensive counterparts from Audi and Porsche.

You’re met by nicely trimmed leather seats and a chunky VW R steering wheel, massive screens and lavish amounts of padded leather surfaces everywhere. It feels every bit the luxury SUV the price indicates, in case you were worried you’d be getting something which feels more like a T-Roc than an Audi. For what it’s worth I quite like all the Volkswagen switchgear.

Practicality

Toyota Fortuner

The interior isn’t terribly practical for a seven-seater, so there’s room for improvement. And that seems to be the running theme for the Fortuner.

First and second-row occupants will enjoy the most room but it’s best to think of the third row as 'sometimes seats'.

It was easy for my six-year old to get in and out with the side steps, and he had a great view from the wide rear window.

Individual storage is good with a double glove box, cooled middle console, two cupholders and drink bottle holders in the first and second rows plus an extra two retractable cupholders in the dash (hurrah!). Third row occupants miss out on them completely, though.

However, I think the storage bins and map pockets are a tad too shallow to be that useful.

The boot space is on the smaller side and the way the third row stows on the side encroaches on the space and creates a large blind spot on an already chunky C-pillar.

With all three rows in action, there is 200L of cargo capacity available, but you can stow the third row to get 716L. If you want maximum cargo capacity, the middle seats can also be folded and that figure jumps up to 1080L.

The tech feels retro and not in a good way. The 8.0-inch touchscreen multimedia system is plain on the graphics and laggy, plus on the smaller side for the market now.

It also only has wired Apple CarPlay and Android Auto but it's fairly easy to connect.

Also, there is only one USB-A port in the whole car and no wireless charging pad. You do have a couple of 12-volt ports and a handy 220-volt plug for when you’re camping or something but that’s it for charging, which is surprising for a family SUV nowadays.


Volkswagen Touareg

It’s a big SUV with big interior dimensions. It feels spacious and wide on the inside with a large centre console area for spreading out and a highly adjustable driver’s seat.

The seats are plush and comfortable, and visibility is pretty solid out of the cabin. Again, you're greeted by excellent touchpoints, from the steering wheel to the door cards and there’s even lashings of padded leather trim down the sides of the centre console for your knee to rest on.

Volkswagen’s screens are usually some of the best in the business and that continues here. They’re bright, sharp and served up with attractive and mostly functional and easy-to-navigate software.

The hardware behind them is also enough to keep them lightning fast when reacting to inputs, with satisfyingly smooth animations, too.

The one thing I like a bit less is how a few of the menus can be confounding. It took me a while to figure out I needed to set the default battery level higher than its current charge to get the engine to stay on, and I’d also love a button to simply switch between EV and hybrid mode.

In fact, the lack of buttons is one of the major issues in this car. Sure, the enormous centre screen is an impressive feature, syncing up with the dash design nicely, but you’re also forced to negotiate with touch elements for key climate functions. No matter how fast or slick the software is, there’s no compensating for a toggle or dial you can easily reach while you’re focused on the road.

For what it’s worth, the wireless Apple CarPlay worked seamlessly with the car in my time with it (and looked good too) while the wireless charger is rubberised and in a good location so your phone will be able to at least maintain its state of charge on the go.

Storage is plentiful up front, with large pockets with integrated bottle holders in each door, a large dual cupholder set-up in the centre console with variable edges and a large armrest console box.

In the back seat I have enough room for myself behind my own driving position at 182cm tall. It’s plenty wide and tall, but I don’t feel as though I had an enormous amount of legroom considering the size of the vehicle.

Still, the width will give you space for three adults across in relative comfort. Yes, there’s a large raise in the floor in the centre position to accommodate the all-wheel drive hardware underneath, but the width of the floor should allow a centre passenger to put their feet on either side.

Big door openings and the wide cabin make for easy child seat fitting, and there's even built-in window shades alongside two rear climate zones with physical controls, large bottle holders in the doors and a drop-down armrest, with some flimsy nets on the backs of the front seats to round things out.

Boot space is allegedly enormous at a quoted 810 litres, but the shape of it is less than ideal. Sure it’s nice and wide and oblong shaped at the base, but the rake of the boot quickly eats into the amount of height available, making it tricky to fit larger objects.

The space accommodated our CarsGuide three-piece luggage set with ease, but it didn’t leave much room to spare. It doesn’t feel like it’s double the 400 litre space typical of a one size-down SUV. 

There’s also a needlessly complex two-piece shelf, which lifts with the tailgate, but the boot wouldn’t completely close with the luggage set present unless you removed it. To the Touareg’s credit, the second row seats hinge forward significantly to expand space by a fair bit.

Under the floor there’s only a repair kit, as the huge PHEV battery takes up the rest of the space. A decidedly less than ideal flat tyre option.

Price and features

Toyota Fortuner

There are three models for the Fortuner and the Crusade sits at the top.

As with everything, there’s been a minor price hike since the last model but you can pick this up for $62,945, before on-road costs.

There are some nice standard features, like electric heated front leather seats, a powered tailgate, three-zone climate control, wired Apple CarPlay and Android Auto, Bluetooth connectivity, seven seats (2/3/2 config), 18-inch alloy wheels and side steps.

Our model is fitted with an optional tow bar kit, which adds a tow bar, tow ball and trailer wiring for an extra $1350.

It’s a little annoying that each item has to be individually purchased, so make sure if the model you’re looking at has a tow ball, that the wiring is connected, too.

Compared to the market, you get a decent array of accessories and features for the price tag. 


Volkswagen Touareg

Is the Touareg R good value? Seems like a silly question doesn’t it?

One school of thought says, of course it isn’t. Nobody needs a giant $129,990 (before on-road costs) SUV which is this fast. What the halo Touareg variant has always offered is excess with a modest exterior wrapper.

On the other hand, the Touareg R is great value when you consider you’re getting much the same hardware as a Porsche Cayenne S E-Hybrid ($188,600) with a Volkswagen badge.

In its size and price-bracket, the Touareg R directly rivals the Land Rover Defender 110 PHEV ($126,184), Lexus RX HEV ($127,434), Range Rover Velar PHEV ($131,536) and Volvo XC90 Ultra T8 PHEV ($128,390).

I see two problems with this. Firstly, all of those price rivals are premium brands, and secondly, at the circa-$130K price-tag there’s also the awkward reality you could be choosing one of a few very appealing fully-electric options, from the Kia EV9 GT-Line ($121,000), to the Polestar 3 ($131,054), Mercedes-Benz EQE ($134,900) and BMW iX ($136,900).

So, it’s great value from one perspective, but not so much from a few others. Then again, this is the biggest, baddest Volkswagen you can currently buy, so whether you’re in the market for an R-badged car or a PHEV of this size, you’re likely familiar with a six-figure price-tag.

Do you at least score good equipment for the money? Aside from all the complex drivetrain hardware, this VW is an impressive place to be, with extensive plush leather interior trim in the seats and doors, power adjust for the front two positions with heating and ventilation, a 12.0-inch digital dash with Volkswagen’s slick-as-ever digital cockpit software, a head-up display, a massive 15.0-inch multimedia touchscreen (with wireless Apple CarPlay and Android Auto), matching wireless phone charger and quad-zone climate control.

Outside, there’s the brand’s signature matrix LED headlights, massive gloss black 22-inch alloy wheels, enormous ventilated disc brakes and a sports exhaust with air suspension hiding below.

It’s a lot of kit for a mainstream SUV, and performance, which we’ll talk about later, is impressive (with a few caveats). 

Under the bonnet

Toyota Fortuner

All Fortuner models share the same 2.8-litre, four-cylinder, turbo-diesel engine but it’s the main star that perfectly complements the 4WD system.

With a maximum output of 150kW and a massive 500Nm of torque, most weekend adventures can be pursued. It also doesn’t feel like you’re digging deep for that power, which is great.

The six-speed auto transmission is fairly smooth but occasionally the pick up is slow, so I wouldn’t be zipping across traffic in this. 


Volkswagen Touareg

The Touareg offers a performance-focused plug-in hybrid (PHEV) drivetrain. Usually this means a little turbo four-cylinder engine and an electric motor, but instead this big SUV offers a 100kW electric motor and a 3.0-litre V6 turbo-petrol engine which combine for a whomping “total system power” of 340kW/700Nm.

This allows a 0-100km/h sprint time of just 5.1 seconds. Power is sent to all four wheels via an eight-speed automatic transmission and Torsen central differential. Up to 70 per cent of power can be sent to the front wheels, with up to 80 per cent of power going to the rear.

It is capable of driving at up to 135km/h under electric power alone, with the V6 kicking in beyond that speed.

It’s a rare set-up for two reasons. Firstly, it’s a plug in which maintains a large six-cylinder engine, and it runs even electric power through the transmission to all four wheels.

Some PHEV rivals, for example, use front combustion-drive only with no mechanical connection between the engine and the rear axle, which is driven purely electrically.

When it comes to towing specs, the Touareg offers solid official figures of 750kg for an unbraked trailer and 3500kg braked, although the maximum towball download is 220kg.

Efficiency

Toyota Fortuner

The official combined cycle fuel number is 7.6L/100km. Real world testing saw my figure at 9.1L and I covered a good mix of urban and open road driving this week.

Considering its size and that it’s a turbo, I thought it was fairly efficient for how I drove it, but it could be better given it’s a diesel.

The Fortuner has an 80L fuel tank with an approximate range of 880km, using our on-test average fuel economy figure.


Volkswagen Touareg

Like other plug-in hybrids, the official combined (urban/extra-urban) cycle fuel efficiency number for the Touareg R is an eyebrow-raisingly low figure which you know won’t be achievable in the real world, but is probably technically feasible in lab-style conditions. 

In this case, it’s 3.3L/100km. When I picked up the car it had a low charge level, and the next day I was able to top it up to just 50 per cent because I don’t have a power point in my garage, and the achingly slow 3.6kW maximum AC charging speed is severely limiting if you need to rely on the public network, as the 17.9kWh battery is relatively large.

This should bring you to the obvious conclusion the Touareg R is not a good hybrid if you can’t charge at home, as you’ll never extract the full benefit of the electric set-up. Perhaps adding evidence to this is its official energy consumption which comes in at a painful 21.1kWh/100km.

As for hydrocarbons, in my week of driving (in which I tried to pick up charge wherever I could) I saw over 14L/100km. Makes sense for a heavy petrol V6 SUV. I’d say you’re likely to see a figure like this on a longer journey or if you drive it with enthusiasm as the R badge encourages. To add additional pain, it requires 98RON premium unleaded fuel.

With a realistic maximum pure-electric range of closer to 40km compared to the official WLTP-rated 51km (more on this in the driving section of the review), the R is also best for people whose daily commute is relatively short.

I can’t imagine, for example, the best benefit of this car will be extracted from someone who lives in the urban sprawl and commutes to the city every day with distances in excess of 50km for a return journey.

Additionally, the hybrid mode is very EV-heavy, draining the battery relatively quickly unless you manually put it in preservation mode.

For nerds who could be bothered, this mode is potentially a nifty feature allowing retention of some EV range at the end of a long freeway journey. But it takes a certain buyer to even be bothered with this.

Can you see why plug-less hybrids are the Australian new car buyer’s electrification configuration of choice?

Driving

Toyota Fortuner

Mostly okay but there are points to consider for long-term use.

We’ve already covered that the engine has enough grunt for off-road pursuits but I enjoyed the torque because it means it's fairly easy to maintain a consistent speed on hills, which isn’t always the case for large SUVs.

However, the steering feels heavy at lower speeds. It makes the car feel older than it is and cumbersome to turn in car parks.

I'm not a fan of the steering wheel, either. The leather is hard/rough and the wood panel insert at the top is slippery, which is an odd combo for an off-roader where you want to stay very much in control.

The taller centre of gravity does give some roll in corners but it’s also not the sort of car you go hard in on bends, anyway. So, that's not surprising.

However, the Aussie suspension tuning gets an A+ because the ride comfort is good and you won’t really notice potholes or bumps.

This has a 360-degree view camera set-up with guidelines but the image is disappointingly blurry for a top-spec model. 


Volkswagen Touareg

Here’s where things get a bit frustrating, and your experience will vary dramatically depending on how you use this car.

One thing we can get out of the way immediately is the Touareg is deeply technically impressive when you attack a few corners. Its immediate electric thrust is capable of propelling this large object forward with eye-widening speed, and the air suspension, wide grippy tyres, Torsen centre differential and tidy steering tune conspire to make it mind-bending to carve corners in.

It’s flat, stable, and far more accurate and agile than expected. The only hint as to the sheer physics of wrangling the Touareg around bends is the tyres screaming out in agony as the suspension and all-wheel drive system work their magic to keep it all under control.

Once the electric torque pushes you out from the corner, the deep satisfying thrum of the 3.0-litre petrol V6 quickly takes over as you lurch forward on the almost fluid-feeling suspension. It’s laugh-out-loud satisfying and certainly enough to capture passengers' attention.

In this sense, the R fulfils its mission of transforming the big Touareg into a handling and acceleration hero, but despite all the cleverness it doesn’t feel as sharp or lean as the Golf R, T-Roc R or Tiguan R.

There’s still a massive battery, as well as huge complexity and weight to deal with, no matter how technically fast it is. There’s always the unsettling feeling of this amount of weight moving around, and the occasional slight delay from the transmission as it figures out what’s going on between the electric motor and big engine.

Then there are the compromises. Normally, I’m a huge fan of how plush and luxurious the Touareg feels. It’s usually such a step above its station in the VW Group, occasionally even feeling preferable to its platform relations, but the R has some issues.

For a start, the enormous 22-inch wheels and low-profile tyres ruin the day-to-day ride quality, crashing over bumps and road imperfections, despite the fact there’s also air suspension supposedly providing a buffer between you and the tarmac.

Even in the more comfort-oriented drive settings you can hear and feel every bit the moment the wheels contact a pothole or bump. Clearly, it’s tuned more toward handling than maintaining the same luxury feel as the rest of the range.

The transmission is also occasionally hesitant, either from a standing start or when switching between electric thrust and the engine. This is much better when the battery is charged up from the reserve level, as there isn’t enough charge when driving around as a hybrid to push a big, heavy (and always) all-wheel drive very far.

But hybrid driving is also frustrating, for reasons mainly related to the software. With the battery charged, the 51km of claimed driving range feels a tad ambitious. I was able to charge it to about 50 per cent (the battery is huge, at 17.9kWh, and I could only pull about 3.5kW from a local AC charging unit) and scored about 20km of driving range.

It drains quickly, even in the hybrid driving mode, as it relies on the electric motor a lot for initial take-off.

This means unless you set the battery preserve mode manually in the hybrid settings screen, it will likely run the battery dry before you’re even able to get it somewhere where it can take full advantage of the extra electric thrust.

As an electric vehicle it’s also only alright. The short time I was able to spend in full EV mode proved the battery will drain faster than advertised, and the regen is so-so for assisting in braking.

Other more performance-focused PHEVs suffer the same issue. For example, I felt largely the same way about the much-maligned four-cylinder PHEV Mercedes-AMG C63.

While hybrids like this may be impressive when conditions are ideal, they’re ultimately frustrating to use in reality. It’s a shame, because I wanted to like it more but it doesn’t quite capture the same magic of its R-badged forebears and siblings.

Safety

Toyota Fortuner

The safety list earns some cred back for the Crusade with the following being standard features: LED daytime running lights, automatic emergency braking with pedestrian and cyclist detection, lane departure alert, blind-spot monitoring, rear cross-traffic alert (always good to have), 360-degree view camera, front and rear parking sensors and trailer sway control.

A couple of cool features to highlight are the 'SOS Emergency Call' button and 'Automatic Collision Notification' system.

The former is for if you’re ever in a sticky situation but don’t have access to your phone but need emergency services.

The latter, will alert the Toyota Emergency Assistance call centre if an airbag is deployed or a collision is detected by the impact sensors. I think these are good features for an off-roader.

It has seven airbags, which include a driver's knee airbag and curtain airbags covering the third row but it is missing the newer front centre airbags that we’re seeing on newer cars.

The Fortuner has a maximum five-star ANCAP safety rating but it was tested a little while ago in 2019.

There are ISOFIX child seat mounts on the outboard seats in the middle row and two top tether anchor points, so you’ll only be fitting two child seats in (unusual for a seven seater). There is enough room in the front with a 0-4 rearward facing child seat installed.


Volkswagen Touareg

All of the safety kit is standard and present on the Touareg R, including autobahn-speed auto emergency braking, lane keep assist with lane departure warning, front and rear cross-traffic alert, blind spot monitoring, road sign recognition, driver fatigue detection, a surround view camera and adaptive cruise control.

The best part is these systems not only work, but they’re well calibrated so they generally don’t interfere with the core driving experience.

Additionally, the Touareg has a suite of eight airbags and maintains a maximum five-star ANCAP safety rating achieved in 2018.

Ownership

Toyota Fortuner

Ongoing costs are always something to consider and the Fortuner comes with a five-year/unlimited km warranty, which is standard for the market.

Unfortunately, it only comes with a three-year capped-priced servicing plan, which is unusual for this class.

The services are affordable at $290 per service but the intervals are painful at every six months or 10,000km, whichever comes first. 


Volkswagen Touareg

The standard five year, unlimited kilometre warranty features with one year of complimentary roadside assistance provided (renewed for another year with each service at an authorised dealer).

Servicing is required once every 12 months or 15,000km and the most affordable way to do it is with pre-packaged service plans bundled in with purchase. These come in at $3400 for five years (a saving of $668 over the a-la-carte program) or $2050 for the three year plan (a saving of $222).

Even in its most affordable form this makes servicing average $680 a year which is a far cry from most affordable brands, but it could be worse considering the complexity of the powertrain.