Toyota Kluger 2020

Toyota Kluger 2020 Q&As

Check out real-world situations relating to the Toyota Kluger here, particularly what our experts have to say about them.

• The gears in my 2023 Toyota Kluger are not changing smoothly

  The absolute best advice here is to not drive the vehicle any farther and take it straight to the Toyota dealership from which you bought it. This could be anything from a minor to a major problem, but any brand-new car that is not shifting gears smoothly and silently is a cause for concern.

  The mechanics might try to convince you that this is something all Klugers do, but don’t be afraid to question that. In fact, since it’s a dealership, get them to take you for a ride in another Kluger of the same specification to see if it makes the same noises. If you’re still not happy and not getting anywhere at dealer level, try Toyota Australia’s customer service department.

  The eight-speed automatic in the Kluger is a well known quantity and doesn’t seem to have any inherent weaknesses. Which means anything odd like a vibration or noise needs to be checked out before any further damage is done.

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• Vibration through Toyota Kluger steering wheel

  The most common cause of this sort of vibration is usually an unbalanced front wheel and tyre, especially if the problem began suddenly. When new tyres are fitted, they are balanced at the tyre shop by adding small weights to the rim to literally balance the wheel and tyre assembly. But these little weights can fall off over time (or if you’ve smacked a kerb or pothole) leading to an unbalanced wheel. At which point, a vibration can set in. And since you’re feeling it through the steering, the suspicion would be that it’s a front wheel at fault.

  A tyre shop should be able to check this for you and rectify the problem for a reasonable cost. If this is not the problem, then you need to start looking deeper into the suspension and possibly even the brakes. But don’t rule out a bent or damaged rim given the parlous state of this country’s roads right now.

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• Where can I get a water pump for a 2017 Toyota Kluger AWD Grande?

  You could start with the established spare parts retail outlets. Many of these stock parts for all sorts of brands including, of course, Toyota. While it may come in a box that is branded something other than Toyota, chances are it will be made by the same company that supplies Toyota with its genuine parts. Be wary of really cheap replacement parts, though, as these could be cheap knock-offs from anywhere. With that in mind, stick with the known retailers who are less likely to sell you a poor quality part.

  If that doesn't work, jump online as c heck out some of the cyber-retailers. A quick search at my end has confirmed that both Gates and Dayco (well known and respected brands) have stocks of the very part you're looking for through a variety of online retailers.

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• I am looking for an auto transmission wagon or SUV, that tows at least 1500kg and does not have a CVT.

  While the CVT is enjoying a bit of a purple patch right now with many car-makers using it for its efficiency benefits, you’re not the only one, Gregg, that doesn’t want to own such a thing. The CVT’s history is littered with failures, although to be perfectly fair, they are a lot better now than they’ve ever been.

  But even if you can accept their reliability track record, some owners will just never take to the CVT’s characteristics of allowing the engine to rev up and have the rest of the vehicle catch up. It can feel very alien and it’s hardly a sporty sensation, either.

  With all that in mind, you probably should start looking at things like the two-wheel-drive versions of something like, say, the Toyota Kluger or Hyundai Santa Fe. Both are available in two-wheel-drive, both have conventional 8-speed automatic transmissions and both can haul a decent load (2000kg and 2500kg respectively). The Toyota even offers a hybrid driveline, but, sadly for buyers like you, that uses a CVT transmission.

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