Mazda 3 2012 Problems

Some Mazda 3s built between 2007 and 2008 did, indeed, suffer from a loss of power-steering assistance and were fixed by Mazda as part of a nationwide program. Mazda pulled up short of recalling these vehicles, arguing that even if assistance was lost, the car would still have its steering.

In any case, your car was built after this troublesome batch of cars, but I’ve still heard of a few, later, Mazda 3s suffering the same problem. One suggestion I’ve heard is that the power-steering fluid becomes thick and can’t flow properly. From what I can gather, the only real fix is to replace the power-steering pump, hoses and fluid. That won’t be cheap, but suddenly having the steering lose assistance can’t be much fun. Or very safe.

Like you, Monty, I’ve also heard of power-steering problems caused by electrical faults (sometimes as simple as a lose battery terminal) but I think those apply to later cars with electric power-assistance. Electrically-assisted power-steering didn’t come to the Mazda 3 in Australia until 2014.

Unless you are buying a manual I would rule the Cruze out, the automatic is trouble in that model and not worth the risk. If you do but a Cruze I would choose the 1.8-litre engine. Others to think of are the Hyundai i30, Mazda 3, or Mitsubishi Lancer.

The Focus is a good car with a serious flaw; it has a dual-clutch automatic transmission that gives trouble. I would happily have a 2012 Focus with a manual gearbox, but I wouldn't buy one with a dual-clutch auto. I'd be looking at a Japanese or Korean brand and going for something like a Mazda 3, Honda Civic or Accord, Hyundai Elantra with a good record of reliability.

Do not buy a Cruze, or buy a European brand. They will prove costly. It's best to go for the cars that are well proven over many years. The Lancer is a good one, but so too is the Toyota Yaris or Corolla, Suzuki Swift, Mazda2 or 3, or Mitsubishi Colt.

It might be annoying, but that appears to be the answer. The trouble is there's no suggestion that you can do anything about it. Try talking to Mazda again and asking for a solution to the problem. Also talk to Apple, to see what they might suggest.