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Ford Transit Custom


Mazda BT-50

Summary

Ford Transit Custom

Those looking to buy a mid-sized (2.5 to 3.5-tonne GVM) commercial van are spoilt for choice, as there are currently 11 models from nine manufacturers competing for your business.

Latest VFACTS industry figures show that Toyota’s HiAce continues to dominate this segment with a staggering 46 per cent share of sales, well ahead of Hyundai’s Staria Load, LDV’s G10 and Ford’s Transit Custom in a close three-way fight for second place.

Chasing a larger slice of this pie chart, Ford has launched its all-new Transit Custom range which in Australia is the first new generation of Transit Custom in a decade.

Ford claims it’s globally popular one-tonner has been redesigned from the ground up, so we recently spent a week aboard to see from a tradie's perspective if it has what it takes to put a larger dent in HiAce sales.

Safety rating
Engine Type2.0L turbo
Fuel TypeDiesel
Fuel Efficiency7.6L/100km
Seating3 seats

Mazda BT-50

This is one of the most expensive utes in its class. It’s more expensive than a Ford Ranger Platinum, a top-spec VW Amarok Adventura or even a V8-powered LandCruiser 70 Series - when you could still get one.

The reason? Mazda has ticked just about every box on this BT-50 Thunder, thanks to the addition of the 'Pro Pack'.

It’s designed to be plush on the inside while being capable and lifestyle-compatible when you’re outside. But does it do the job. or are there better options for what you need?

A week of driving this specced-up ute through some of Australia’s varying environments has helped us judge.

Safety rating
Engine Type3.0L turbo
Fuel TypeDiesel
Fuel Efficiency8L/100km
Seating5 seats

Verdict

Ford Transit Custom8.1/10

Although yet to be ANCAP-rated, the latest Transit Custom LWB offers numerous design features unmatched by the dominant HiAce LWB, along with higher load volume/payload/tow ratings and less frequent servicing. However, those attributes come at a much higher price than its Toyota rival, so only a potential buyer can decide if they’re worth the extra spend.


Mazda BT-507.9/10

The BT-50 Thunder Pro is hard to fault as an option for a specced-up, comfortable dual-cab… aside from its price.

The benefits that come with the Pro Pack - its beefed-up suspension, snorkel and spotlights - are the sort of thing you’d expect a slightly more rugged off-roader to feature rather than a leather-upholstered ute with an electric tray cover.

While the suspension contributes to its smoothness on-road, there’s no question a much cheaper version of the BT-50 with the same OME BP-51 suspension upgrade (less than $7000 on Mazda’s accessories list by itself) would suit many buyers better.

After all, you’d hate to get mud all over that leather.

Design

Ford Transit Custom

Our Trend LWB test vehicle has a 3500mm wheelbase and 5450mm overall length, with both dimensions being 400mm longer than its SWB sibling. Its 1980mm height ensures access to height-restricted areas like multi-storey carparks and underground loading bays.

The new front-wheel-drive chassis platform retains simple and rugged MacPherson struts up front, but there’s a new coil-spring independent rear suspension (IRS) replacing the previous leaf-spring/beam axle for improved ride comfort and handling. Steering is rack and pinion and there’s a quartet of disc brakes.

Its new cargo bay design has a lower floor and new access step for improved ease of loading and unloading. The front wheels and strut towers have also been moved further forward, resulting in a shorter front body overhang to assist when parking and manoeuvring in confined spaces.

This front suspension relocation has also improved cabin floor space and foot rests for occupants, in a user-friendly cabin that allows a driver to easily enter and exit the vehicle from both sides. This ‘walk-through’ function is enabled by a flat floor combined with a flush-fitting electronic parking brake button and column-mounted gearshift stalk to ensure the dash is largely free from protrusions.

The steering wheel is noticeably square in shape, which offers two benefits. The squared-off bottom half optimises space for the driver’s torso, while the top half creates a ‘frame’ around the instrument panel to provide the driver with an unobstructed view.

Our only gripe was a loose plastic moulding that shrouds the wiper motor on the RHS rear barn-door. On numerous occasions, after clicking it back in place, it would become dislodged when closing the doors and tumble into the cargo bay. It could have been a manufacturing fault unique to our test vehicle, but not something we've previously experienced in Transit Customs.


Mazda BT-50

As it’s not quite on the podium of popular utes in Australia, the BT-50’s advantage is that it stands out a little more in ute-heavy traffic or on rural roads, especially in our test car's 'Red Volcano Mica' paint.

The BT-50 isn’t properly new, its design has become relatively familiar over the years, but it still boasts a modern look in the relatively slow-moving dual-cab ute world, especially compared to the likes of the Toyota HiLux.

Mazda’s well-liked SUV design DNA is on show here, but it blends in well with the ute’s overall shape, and the Thunder elements (perhaps aside from the ‘Thunder Pro’ decals) drew compliments in the city and outta town.

Inside, it’s a little easier to see the Isuzu D-Max twin’s influence, but the Thunder’s brown leather makes up for some otherwise unremarkable interior elements. 

For a ute, it’s quite nice inside, though not quite up to high-spec Ford Ranger or VW Amarok standards. The multimedia screen looks a bit dated and feels it in use.

Price and features

Ford Transit Custom

The new Transit Custom range consists of four models, comprising the work-focused Trend in a choice of short wheelbase (SWB) or long wheelbase (LWB) plus the more lifestyle-oriented Sport SWB and Sport Double-Cab LWB.

Our test vehicle is the Trend LWB, which like all variants is available only with Ford’s latest 2.0-litre TDCi EcoBlue four-cylinder turbo-diesel and eight-speed automatic for a list price of $57,590. That's considerably higher than rivals including the Toyota HiAce LWB Barn Door ($51,636), Hyundai Staria Load Barn Door ($46,740) and LDV G10+ Barn Door ($39,537).

It comes standard with Frozen White paint, 16-inch steel wheels with replaceable plastic covers and 215/65R16C tyres with a full-size steel spare.

There's fabric-trimmed seating for three comprising an eight-way manually adjustable driver’s seat, with lumbar support and fold-down inboard armrest, plus a two-passenger bench seat. The two outer seating positions are also heated. 

The cabin is separated from the cargo bay by a metal bulkhead which doubles as a cargo barrier, equipped with a central window and load-through hatch (see Practicality). Plus there’s keyless start, USB-A/USB-C ports and a 12-volt socket, Sensico (synthetic leather) steering wheel with ample height/reach adjustment and more.

The dash offers a big 12-inch screen with 7.0-inch colour digital instrument cluster for the driver, plus a 13-inch multi-function colour touchscreen display which controls some vehicle settings and the four-speaker SYNC 4 multimedia system with digital radio, Bluetooth and wireless Apple CarPlay and Android Auto compatibility.

There’s also wireless phone charging, sat-nav and, for the first time in a Ford vehicle in Australia, an embedded 5G modem to optimise connectivity.


Mazda BT-50

At $83,141, before on-road costs, the BT-50 Thunder Pro is $9046 more expensive than the standard Thunder on which it builds.

The Thunder being the otherwise top-spec model, starting at $74,095, before on-roads, is still itself up there with the likes of the Ford Ranger Wildtrak ($74,840) and Toyota HiLux GR Sport ($74,310), both toughened-up rivals in terms of their styling.

The Thunder already comes with a decent list of features, arguably more than most dual-cab buyers are looking for, so it would be an understatement to call the Thunder Pro ‘well-equipped’.

The Thunder’s list of standard equipment includes electrically adjustable driver’s seat, heated seats in leather up front, a leather-wrapped steering wheel, a 9.0-inch multimedia touchscreen, eight-speaker sound system and both 12-volt and USB-A plugs for devices. You’ll need the latter for Android Auto phone mirroring, because only Apple CarPlay is wireless.

Outside, the Thunder is distinguishable by its bullbar with mounted Lightforce LED light bar, fender flares, side steps and its sports bar up back over its electric roller tonneau cover.

The Pro Pack adds manually adjustable Old Man Emu BP-51 suspension, featuring nitrogen-filled dampers with a remote reservoir, as well as round Lightforce spotlights joining the LED light bar and a snorkel.

The Thunder Pro has plenty of kit, but you’ll be shelling out plenty, too.

Under the bonnet

Ford Transit Custom

Ford’s latest TDCi EcoBlue 2.0-litre four-cylinder turbo-diesel with AdBlue produces the same 125kW at 3500rpm as its predecessor. It also matches the previous model’s 390Nm of torque, but it's served across a wider torque band between 1750-2500rpm which is also higher in the rpm range.

The new eight-speed torque converter automatic (previously six-speed) is smooth and refined, offering the choice of sequential manual-shifting via a rotating knob on the column-mounted gearshift stalk. There are also four selectable drive modes comprising Normal, Eco, Slippery and Tow/Haul.


Mazda BT-50

The Thunder Pro comes with the bigger of the two engines available in the BT-50 range, shared with the related Isuzu D-Max.

The 3.0-litre Isuzu turbo-diesel four-cylinder unit is paired with a six-speed automatic transmission, driving all four wheels if you’ve got them locked in.

The engine makes a claimed 140kW and 450Nm, relatively standard for the segment, but the 3.0-litre engine is fairly well-regarded for its smoothness and reliability.

Efficiency

Ford Transit Custom

Ford claims an official combined average of 8.0L/100km and the dash display was claiming a close 8.9 at the completion of our 273km test.

This was mostly unladen city and suburban driving, plus hauling a near-maximum payload on a mix of highways and backroads. The engine’s Auto Stop/Start feature remained on for the duration of our test.

Our own figure, calculated from fuel bowser and tripmeter readings, was higher again at 9.2 which is still excellent single-digit economy for a van weighing more than two tonnes in real-world use. Therefore, based on our figure, you could expect a realistic driving range of around 760km from its 70-litre tank.


Mazda BT-50

Given how much bitumen (and gravel) we covered during testing the BT-50 Thunder Pro - around 1500km - putting the claimed fuel consumption figure to the test was paramount.

Mazda claims the BT-50 uses 8.0 litres for every 100km covered under a combined (urban, extra-urban) cycle WLTP test with the 3.0-litre engine and an automatic transmission.

It’s got a 76-litre fuel tank, which theoretically should mean a range of around 950km.

With much of our testing done on either highways or fairly rugged country roads, plus some driving in inner-city Melbourne and in some NSW rural centres, the test figure of bang-on 10.0L/100km feels like a fair indication of a real-world figure.

After more than 650km of driving I was able to fill up with a comfortable level of diesel still in the tank.

Important to mention one of the days of driving was plagued by constant heavy rain, and some of the roads between Melbourne and the guts of NSW have seen better days, so there was a fair bit of fluctuation in speed for long stretches.

Also, the Thunder Pro carries some extra weight and aerodynamic disadvantages in its features (bullbar, spotlights, snorkel, sports bar, etc) so you could likely better that figure in a lesser variant on a more consistent highway drive.

Driving

Ford Transit Custom

The large front doors open wide for easy access. Multiple seat adjustments combined with a fold-down inboard armrest, ample choice of steering wheel height/reach and a large left footrest ensure a comfortable driving position.

The thick-rimmed steering wheel has a quality feel and there’s clear eyelines to the big door mirrors, in which the lower third of each offers a wide-angle view. This is most appreciated on the LHS given the van’s solid walls and resulting huge blind-spot, with safety enhanced by blind-spot monitoring and cross-traffic alert.

It has brisk acceleration from standing starts, with the eight-speed automatic smoothly upshifting at 2500rpm in each gear to keep the engine operating in its peak torque zone. This ensures zippy performance in city and suburban driving, plus optimum efficiency at highway speeds.

Unladen ride quality and handling are enhanced by the new IRS, although the difference is not as noticeable as you might expect given how well Ford refined the previous leaf-spring/beam axle arrangement.

To test its payload rating we forklifted 975kg into the cargo bay, which combined with our crew of two equalled a total payload of 1155kg that was only 54kg less than its legal limit.

The coil-spring IRS compressed about 60mm under this load, which ensured long cone-shaped jounce rubbers attached to the underfloor engaged with the suspension arms to provided a second stage of load support. This also avoided any harsh bottoming-out over larger bumps on our test route.

Its competent drivetrain also made light work of our 13 per cent gradient, 2.0km-long set climb at 60km/h, with the eight-speed auto self-shifting down to fifth gear and maximum torque at 2500rpm to easily haul this load to the summit.

Engine braking on the way down was also commendable, given its modest 2.0-litre displacement and the big payload it was trying to restrain, with only one solid brake application required to avoid exceeding the speed limit or reaching its 5000rpm redline on overrun.


Mazda BT-50

While the BT-50’s main rival, Ford’s Ranger (and the related VW Amarok), is often considered the class leader in road manners, the Thunder Pro’s Old Man Emu BP-51 suspension upgrade is a game-changer for the ute.

Even on particularly rough roads with brutal unexpected waterlogged potholes, the BT-50’s OME set-up managed to keep the ute on track and settled without letting crashy vibrations and forces enter the cabin too acutely.

Of course, the BT-50 is still a ladder-frame ute, and combining that with torrential rain in the middle of almost-nowhere isn't the right combination when it comes to leaning on a dual-cab’s dynamic ability.

But the braking and steering in the BT-50 are impressive for its category, both feeling well-sorted: the former firm and strong when needing to stop quickly, the latter light but communicative enough for purpose.

The Mazda doesn't feel too top-heavy in cornering, no wild pitching or rolling here. Stable on gravel, too, feeling sure-footed and only intervening with active stability control when necessary and in a measured way. 

With just little old me and some overnight luggage, the BT-50’s engine wasn’t exactly pushed to its limits hauling the 2.2-tonne-plus ute up the Hume Highway at 110km/h. But even on twistier roads and under load up hills it never felt lacking.

Though not on this test, we’ve also tested the BT-50 under load and towing, both proving easy tasks for the ute.

Mostly low-RPM work and cruising contributed to its fairly efficient fuel figure mentioned above, but putting the right foot down a few times confirmed the 3.0-litre turbo-diesel has some decent muscle if needed.

Finally, and very much worth noting if the Pro Pack is why you’re reading this, the combination of Lightforce LED light bar and twin-spotlights is a must if you regularly drive at night through unlit regions of Australia.

As someone who grew up driving 4WDs with spotlights at night on interstate trips, the lights fitted to the Thunder Pro are impressive in their illumination, combining relatively wide light - perfect for ensuring you’re not caught out by surprise wildlife crossing your path - with the strong beams from the spotlights turning what seems like thousands of metres of road ahead into daylight.

Both sets of lights are controlled by buttons on the right of the steering wheel, useful for when you only need one, or when standard high-beams alone will do.

Safety

Ford Transit Custom

No ANCAP rating as yet but it offers numerous firsts including a roof-mounted airbag for the passenger which enables the expansive top-of-dash storage. There’s also an exit warning system for the driver, which uses the vehicle’s rear sensors to play an audible alert when an object (such as a bicycle) is approaching while the door is being opened.

The safety menu also includes adaptive cruise control, pre-collision assist with auto emergency braking (AEB) and intersection assist, reverse brake assist, lane-keeping assist, speed sign recognition, parking sensors, tyre pressure monitoring, rear-view camera with 180-degree split-view and lots more.


Mazda BT-50

The BT-50 is a maximum five-star model, according to its 2022 ANCAP assessment, with a decent list of safety features standard across the range.

Auto emergency braking, blind spot monitoring, lane keep assist and emergency lane assist, adaptive cruise control with ‘stop and go’, lane departure warning and prevention, rear cross-traffic alert, front and rear parking sensors, driver attention warning and even features like secondary collision reduction are all standard.

There are front and rear curtain, front driver and passenger, side front, farside (front centre) and knee (driver) airbags.

As mentioned, a lot of the driver assistance tech is well-calibrated.

Ownership

Ford Transit Custom

The Transit Custom is offered with a five-year/unlimited km warranty. Scheduled service intervals are 12 months/30,000km, whichever occurs first. Capped-price servicing of $499 applies to each of the first four scheduled services across four years/120,000km.


Mazda BT-50

Mazda has a five-year/unlimited kilometre warranty for all its models, plus capped-price or pre-paid servicing plans offered over two-, three-, four- and five-year periods are available.

For the BT-50, servicing is scheduled for every 12 months or a lengthy 20,000km, whichever comes first. And the average cost per workshop visit (capped price) is $661, compared to $595 pre-paid.