Ford Transit Custom VS Renault Trafic
Ford Transit Custom
Likes
- Practical user-friendly design
- Real-world fuel economy
- GVM/GCM/tow ratings
Dislikes
- No ANCAP rating yet
- Purchase price
- Loose barn-door trim
Renault Trafic
Likes
- Improved safety equipment
- 2.0-litre diesel now standard
- Better interior and technology
Dislikes
- Prices up by a lot
- Safety still well behind the best in class
- Might look too similar to the old one
Summary
Ford Transit Custom
Those looking to buy a mid-sized (2.5 to 3.5-tonne GVM) commercial van are spoilt for choice, as there are currently 11 models from nine manufacturers competing for your business.
Latest VFACTS industry figures show that Toyota’s HiAce continues to dominate this segment with a staggering 46 per cent share of sales, well ahead of Hyundai’s Staria Load, LDV’s G10 and Ford’s Transit Custom in a close three-way fight for second place.
Chasing a larger slice of this pie chart, Ford has launched its all-new Transit Custom range which in Australia is the first new generation of Transit Custom in a decade.
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Ford claims it’s globally popular one-tonner has been redesigned from the ground up, so we recently spent a week aboard to see from a tradie's perspective if it has what it takes to put a larger dent in HiAce sales.
Safety rating | — |
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Engine Type | 2.0L turbo |
Fuel Type | Diesel |
Fuel Efficiency | 7.6L/100km |
Seating | 3 seats |
Renault Trafic
There’s more than meets the eye with the new 2023 Renault Trafic range.
This French van has seen a mild cosmetic update, but under the bonnet there’s a bigger engine, and it now has some of the requisite safety features you’d expect, and a new more advanced multimedia system.
Has Renault done enough with this Trafic update to keep it fresh against competition like the Toyota HiAce, Hyundai Staria Load, Peugeot Expert and Ford Transit Custom? Read on to find out.
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Safety rating | |
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Engine Type | 2.0L turbo |
Fuel Type | Diesel |
Fuel Efficiency | 6.5L/100km |
Seating | 3 seats |
Verdict
Ford Transit Custom8.1/10
Although yet to be ANCAP-rated, the latest Transit Custom LWB offers numerous design features unmatched by the dominant HiAce LWB, along with higher load volume/payload/tow ratings and less frequent servicing. However, those attributes come at a much higher price than its Toyota rival, so only a potential buyer can decide if they’re worth the extra spend.
Renault Trafic7.6/10
There is no doubt the new (newer?) Renault Trafic is an improvement on the last iteration, being safer, nicer inside, easy to drive and featuring some more up to date features.
It isn’t going to challenge the likes of the HiAce or Staria Load for benchmark status in other ways, but it is still a solid proposition for business buyers, and a great upgrade for existing owners who want to keep their fit-out but freshen up their van.
For those who want to make their van suit their needs, it'd be hard not to recommend going for the Pro model and speccing it up as you see fit.
Design
Ford Transit Custom
Our Trend LWB test vehicle has a 3500mm wheelbase and 5450mm overall length, with both dimensions being 400mm longer than its SWB sibling. Its 1980mm height ensures access to height-restricted areas like multi-storey carparks and underground loading bays.
The new front-wheel-drive chassis platform retains simple and rugged MacPherson struts up front, but there’s a new coil-spring independent rear suspension (IRS) replacing the previous leaf-spring/beam axle for improved ride comfort and handling. Steering is rack and pinion and there’s a quartet of disc brakes.
Its new cargo bay design has a lower floor and new access step for improved ease of loading and unloading. The front wheels and strut towers have also been moved further forward, resulting in a shorter front body overhang to assist when parking and manoeuvring in confined spaces.
This front suspension relocation has also improved cabin floor space and foot rests for occupants, in a user-friendly cabin that allows a driver to easily enter and exit the vehicle from both sides. This ‘walk-through’ function is enabled by a flat floor combined with a flush-fitting electronic parking brake button and column-mounted gearshift stalk to ensure the dash is largely free from protrusions.
The steering wheel is noticeably square in shape, which offers two benefits. The squared-off bottom half optimises space for the driver’s torso, while the top half creates a ‘frame’ around the instrument panel to provide the driver with an unobstructed view.
Our only gripe was a loose plastic moulding that shrouds the wiper motor on the RHS rear barn-door. On numerous occasions, after clicking it back in place, it would become dislodged when closing the doors and tumble into the cargo bay. It could have been a manufacturing fault unique to our test vehicle, but not something we've previously experienced in Transit Customs.
Renault Trafic
To consider this a ‘new’ van might be stretching it, but this heavily facelifted version does have a distinct look that you should be able to pick it in traffic.
There are new-look LED headlights with C-shape LED daytime running lights, a revised grille (the Pro version has a bit less chrome than the Premium), new front bumper and new bonnet.
There are 16-inch steel wheels on most versions to keep it simple (17-inch alloy wheels are reserved for the Lifestyle crew van), and aside from that, nothing is different outside. Oh, but you can't option that green colour that was very popular with the pre-facelift model. The brand says even though about 20 per cent of buyers choose that colour at the height of its popularity in Australia, globally it wasn't such a hit (about 2 per cent of customers chose it), so it has been axed. There are seven colour choices, though.
Perhaps the most crucial design changes come inside the cabin, where there is a new dashboard with upgraded materials used, a new steering wheel, new instrument cluster with 4.2-inch colour screen, new buttons and switches that mirror the passenger car range, and of course, that new 8.0-inch touchscreen media system. The subtle changes make it feel considerably more modern and less plasticky than before.
Practicality
Ford Transit Custom
With its 2016kg minimum kerb weight and 3225kg GVM, the Trend LWB offers a one-tonne-plus payload rating of 1209kg. It also has a big 2500kg braked tow rating and with its generous 5725kg GCM (or how much it can legally carry and tow at the same time) it impressively can tow its maximum trailer weight while hauling its maximum payload.
The cargo bay is accessed via a standard kerbside sliding-door with large 1030mm opening, plus rear barn-doors that open to 180 degrees. Note our test vehicle has the extra-cost option of sliding-doors on both sides (an optional single-lift tailgate is also available).
The LWB load floor is 3002mm long with 1392mm between the rear wheel-housings. So, it can comfortably carry up to two standard Aussie pallets or up to three Euro pallets, held in place by a choice of eight load-anchorage points.
By opening the hatch at the base of the cabin bulkhead, the floor length extends to 3450mm by utilising spare room under the passenger bench seat. This feature is handy for carrying long lengths of timber, electrical conduit, copper/PVC pipe, rolls of carpet etc.
Its 6.8 cubic metres of load volume is larger than the HiAce LWB’s 6.2 and the cargo bay comes standard with Ford’s ‘Load Area Protection Kit’ comprising a moulded floor-liner plus side and rear door protection. Three internal LED lights provide brilliant illumination in low-light conditions.
Although not fitted to our test vehicle, all MY24.5 models come equipped with Ford’s clever integrated roof-rack system, comprising a trio of hinged racks which lie flat when not in use but can be easily raised and locked into vertical positions. This sturdy design can carry up to 155kg when shared across the three racks.
There’s generous cabin storage too, with each front door offering three tiers of storage with the largest central tier comprising a large-bottle holder and bin.
There’s also small-bottle/cup-holders at each end of the dash and a fold-out small-bottle/cup-holder for the driver lower down, plus a glovebox and on top of the dash two cavernous compartments which negate the need for an overhead shelf.
The centre seat’s backrest folds flat to reveal a small work desk and the bench seat’s hinged base-cushions can tilt forward into a vertical position to access a large hidden storage area beneath. This vast space also serves as the cargo bay’s load-floor extension when carrying long items.
Renault Trafic
That updated interior sees a few new storage options, and you score cup holders on top of the ends of the dashboard, huge door pockets with multiple storage zones, additional loose item storage on top of the dash, a flip-down middle seat with a cup holder and configurable clipboard setup, and there’s a wireless phone charger on the Premium and Lifestyle versions.
There are a few USB charge points including one on the media screen to connect to Apple CarPlay or Android Auto, and for the record, I had plenty of problems with the CarPlay dropping out on my relatively new iPhone 13 Pro.
That aside, the new media screen is a big improvement on the old one, and it helps the Trafic feel more car-like than before. The driver’s seat comfort and adjustability (eight-way seat, rake and reach steering) add to that, though the passenger two-seat bench is a bit flat.
The design of the cargo area is unchanged - meaning customers with expensive fitouts will be able to switch over to the new model without reworking anything.
As before, there are two different versions - short-wheelbase (SWB) and long-wheelbase (LWB) - and the cargo capacity varies as such, with the SWB up to 5.8m3, the LWB up to 6.7m3, and the crew van models at 4.0m3.
Payload spans between 1053kg and 1279kg, depending on the variant and transmission.
There are numerous tie-down points (10 in SWB, 12 in LWB), multiple flooring options, half-height protective panels fitted as standard, and you can option a bulkhead on the base model for just $400. Other options for the base van include a driver’s side sliding door ($600), and rear barn doors instead of the tailgate ($400).
Those who know their van will work hard might want to consider the Trade Pack, which adds a wooden floor, full height wood wall lining, LED cargo zone lighting, a heavy duty battery, and a spare wheel protection basket - it adds $2000 to Pro or Premium models.
If you want to show up and show off, there’s also the Business Pack for Premium models ($2200), which adds climate control, tinted windows, 17-inch alloy wheels, a heated driver seat, LED cabin lights, satellite-navigation, chrome front grille highlights, a colour-coded front bumper door mirrors, and rear tail-light columns.
There are other options including things like glazed sliding doors (Premium only, $400), a switch back to a tailgate rather than barn doors for the Premium or Lifestyle models (no cost), removal of the bench seat and bulkhead in favour of two-seat open-plan layout (no cost for Premium models), a single passenger seat for Pro models ($100). There are other options available, but suffice to say, you can essentially add or even subtract what you need if you choose a Trafic van.
Price and features
Ford Transit Custom
The new Transit Custom range consists of four models, comprising the work-focused Trend in a choice of short wheelbase (SWB) or long wheelbase (LWB) plus the more lifestyle-oriented Sport SWB and Sport Double-Cab LWB.
Our test vehicle is the Trend LWB, which like all variants is available only with Ford’s latest 2.0-litre TDCi EcoBlue four-cylinder turbo-diesel and eight-speed automatic for a list price of $57,590. That's considerably higher than rivals including the Toyota HiAce LWB Barn Door ($51,636), Hyundai Staria Load Barn Door ($46,740) and LDV G10+ Barn Door ($39,537).
It comes standard with Frozen White paint, 16-inch steel wheels with replaceable plastic covers and 215/65R16C tyres with a full-size steel spare.
There's fabric-trimmed seating for three comprising an eight-way manually adjustable driver’s seat, with lumbar support and fold-down inboard armrest, plus a two-passenger bench seat. The two outer seating positions are also heated.
The cabin is separated from the cargo bay by a metal bulkhead which doubles as a cargo barrier, equipped with a central window and load-through hatch (see Practicality). Plus there’s keyless start, USB-A/USB-C ports and a 12-volt socket, Sensico (synthetic leather) steering wheel with ample height/reach adjustment and more.
The dash offers a big 12-inch screen with 7.0-inch colour digital instrument cluster for the driver, plus a 13-inch multi-function colour touchscreen display which controls some vehicle settings and the four-speaker SYNC 4 multimedia system with digital radio, Bluetooth and wireless Apple CarPlay and Android Auto compatibility.
There’s also wireless phone charging, sat-nav and, for the first time in a Ford vehicle in Australia, an embedded 5G modem to optimise connectivity.
Renault Trafic
Formerly one of the most affordable vans on the market, times have changed for the facelifted Renault Trafic line-up. Prices are up between $4610 and $8610, depending on the grade.
But justifying the jump is the inclusion of a number of new features - including forward AEB (auto emergency braking), lane departure warning, a new media screen with smartphone mirroring technology (Apple CarPlay and Android Auto), and a few other items like LED headlights and daytime running lights. And of course, customers score an upgrade to a larger diesel engine, too.
You can read all the details in our 2023 Renault Trafic pricing and specs story, but I’ve covered a few of the choice options in the practicality section below.
Under the bonnet
Ford Transit Custom
Ford’s latest TDCi EcoBlue 2.0-litre four-cylinder turbo-diesel with AdBlue produces the same 125kW at 3500rpm as its predecessor. It also matches the previous model’s 390Nm of torque, but it's served across a wider torque band between 1750-2500rpm which is also higher in the rpm range.
The new eight-speed torque converter automatic (previously six-speed) is smooth and refined, offering the choice of sequential manual-shifting via a rotating knob on the column-mounted gearshift stalk. There are also four selectable drive modes comprising Normal, Eco, Slippery and Tow/Haul.
Renault Trafic
This is not a new engine, but for a lot of the models in the range it is an upgrade from the existing 1.6-litre four-cylinder that was previously offered in two different tunes (85kW or 103kW).. In fact, there was an even lower output 66kW version ages ago, too.
For some, then, the 2.0-litre with 125kW of power (at 3500rpm) and 380Nm of torque (at 1500rpm) is a big step up, and one that Renault Australia said customers wanted.
That 2.0L engine is now available whether you choose the six-speed manual or six-speed ‘EDC’ dual-clutch automatic transmission. All Trafic models are front-wheel drive only.
All versions have 750kg of unbraked towing capacity, while braked towing capacity maxes out on the base manual version at 2500kg in SWB or LWB. The rest of the range has braked towing capacity of between 1630-1720kg.
Concerned about the Trafic’s gross vehicle mass (GVM)? It varies between 2980kg and 3070kg. And the gross combination mass (GCM) spans from the auto models at 4700kg through to the base manual at up to 5570kg.
Efficiency
Ford Transit Custom
Ford claims an official combined average of 8.0L/100km and the dash display was claiming a close 8.9 at the completion of our 273km test.
This was mostly unladen city and suburban driving, plus hauling a near-maximum payload on a mix of highways and backroads. The engine’s Auto Stop/Start feature remained on for the duration of our test.
Our own figure, calculated from fuel bowser and tripmeter readings, was higher again at 9.2 which is still excellent single-digit economy for a van weighing more than two tonnes in real-world use. Therefore, based on our figure, you could expect a realistic driving range of around 760km from its 70-litre tank.
Renault Trafic
The official combined cycle fuel consumption figures are an impressive (on paper) 6.5 litres per 100 kilometres for the auto model and 7.2L/100km for the manual versions, no matter the wheelbase or seat capacity.
On our test drive at the launch, with no significant weight in the back and in the auto Premium version, the dashboard display was showing 7.8L/100km.
In the Trafic’s favour is an 80-litre fuel tank, meaning a decent theoretical driving range of up to 1230km if you can get it down to the official number, or a more realistic (but still impressive) 1025km at the average consumption I saw on test.
You don’t need to worry about Adblue, either. It doesn’t have it, and it meets Euro 5 standards only (manual - 188g/km CO2; auto - 171g/km CO2).
Driving
Ford Transit Custom
The large front doors open wide for easy access. Multiple seat adjustments combined with a fold-down inboard armrest, ample choice of steering wheel height/reach and a large left footrest ensure a comfortable driving position.
The thick-rimmed steering wheel has a quality feel and there’s clear eyelines to the big door mirrors, in which the lower third of each offers a wide-angle view. This is most appreciated on the LHS given the van’s solid walls and resulting huge blind-spot, with safety enhanced by blind-spot monitoring and cross-traffic alert.
It has brisk acceleration from standing starts, with the eight-speed automatic smoothly upshifting at 2500rpm in each gear to keep the engine operating in its peak torque zone. This ensures zippy performance in city and suburban driving, plus optimum efficiency at highway speeds.
Unladen ride quality and handling are enhanced by the new IRS, although the difference is not as noticeable as you might expect given how well Ford refined the previous leaf-spring/beam axle arrangement.
To test its payload rating we forklifted 975kg into the cargo bay, which combined with our crew of two equalled a total payload of 1155kg that was only 54kg less than its legal limit.
The coil-spring IRS compressed about 60mm under this load, which ensured long cone-shaped jounce rubbers attached to the underfloor engaged with the suspension arms to provided a second stage of load support. This also avoided any harsh bottoming-out over larger bumps on our test route.
Its competent drivetrain also made light work of our 13 per cent gradient, 2.0km-long set climb at 60km/h, with the eight-speed auto self-shifting down to fifth gear and maximum torque at 2500rpm to easily haul this load to the summit.
Engine braking on the way down was also commendable, given its modest 2.0-litre displacement and the big payload it was trying to restrain, with only one solid brake application required to avoid exceeding the speed limit or reaching its 5000rpm redline on overrun.
Renault Trafic
One of the key things that was discussed at the launch event was ‘comfort’. For Cameron at Lindenvel Group - a commercial fit-out business based in Gosford, but with projects all over Australia - comfort is the key purchase decision for his team. His business currently has three pre-update Trafic models, and he reckons the team has put almost a million cumulative kilometres on their vans since they first upgraded from a 2000 Toyota HiAce back when this generation of Trafic launched in 2015 locally.
It was also a key discussion point for the brand’s product manager, Charly Clercin, who pointed out that comfort is more than just seat cushioning. It’s also about adjustability, vision from the driver’s seat, material finishes, and the new touchscreen which should make things easier for people who spend as much time in their van as they do in their bed.
And it is comfortable. In fact, my co-driver and I were very impressed by the driving seat comfort, with the adjustable arm-rest adding to the “I could drive this for hours” vibe.
But for passengers? Not as good. The bench seat is a bit flat and lacks side support, but at least it’s wide enough to actually fit two adults, if needed.
The suspension is very well sorted. I drove a SWB version and there wasn’t too much to whinge about with it unladen. The suspension picked up on the odd sharp edge or lump, but it was never uncomfortable.
The steering was great, too, with nice weighting and responsiveness, and it was very easy to park the van - so easy, in fact, yours truly absolutely smoked the ‘parking gymkhana’ challenge that Renault put on at the event, where I had to reverse from a tight parking ‘garage’ made of witch’s hats, drive into two other ‘garages’.
Suffice to say, it’s not too hard to park. The surround-view camera on the Premium model, and front and side sensors, certainly helped, but so did the revised mirrors, which are a bit bigger and offer a slightly better view for drivers.
And the engine? It’s a good’n. With easily enough pulling power from low in the rev range, the only complaint was a touch of hesitation from a standstill, and when shifting from D to R (or vice versa) in a hurry.
But the six-speed dual-clutch auto was very good, shuffling through the gears without hassle, and without too much of that slow-speed slurring/lurching sensation some dual-clutches can offer up.
Safety
Ford Transit Custom
No ANCAP rating as yet but it offers numerous firsts including a roof-mounted airbag for the passenger which enables the expansive top-of-dash storage. There’s also an exit warning system for the driver, which uses the vehicle’s rear sensors to play an audible alert when an object (such as a bicycle) is approaching while the door is being opened.
The safety menu also includes adaptive cruise control, pre-collision assist with auto emergency braking (AEB) and intersection assist, reverse brake assist, lane-keeping assist, speed sign recognition, parking sensors, tyre pressure monitoring, rear-view camera with 180-degree split-view and lots more.
Renault Trafic
There are now safety tech items that were never available before on the old Trafic.
Things like autonomous emergency braking (car to car only, no pedestrian, cyclist or junction detection), lane departure warning (no active lane keeping assistance), a reversing camera, rear parking sensors, and six airbags (dual front, front side and curtain) are included on all vans.
There are more standard goodies if you choose the Premium or Lifestyle model, including adaptive cruise control, blind-spot monitoring, and front+side parking sensors, traffic sign recognition, and tyre pressure monitoring, too.
Other vans are streets ahead in terms of the range-wide safety tech on offer, so if safety is a big priority for you, be sure to look at the Toyota HiAce or Hyundai Staria Load.
Further, the Renault Trafic scored a three-star Euro NCAP safety rating back in 2015, and the updated version hasn’t yet been tested - but based on the current criteria, it would be surprising if it even maintained that rating.
Ownership
Ford Transit Custom
The Transit Custom is offered with a five-year/unlimited km warranty. Scheduled service intervals are 12 months/30,000km, whichever occurs first. Capped-price servicing of $499 applies to each of the first four scheduled services across four years/120,000km.
Renault Trafic
The Renault Trafic is supported by a five-year/200,000 kilometre warranty plan, which is the standard for the class.
The brand also offers a five-year capped-price servicing plan, which is a bit expensive by class standards but more affordable than the last iteration over a five-year span.
It costs $649 per service for visits one, two, three and five, and service four costs $949. That means an average annual service cost of $711 (previously: $739 avg over five years).
But the thing is, if you do a lot of kays in your Trafic, you might be okay with that - because the intervals are every 12 months or 30,000km, meaning potentially less down-time for your van.
If you abide by the service plan, you also score five years of roadside assist.