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Ford Transit Custom


Nissan Navara

Summary

Ford Transit Custom

Those looking to buy a mid-sized (2.5 to 3.5-tonne GVM) commercial van are spoilt for choice, as there are currently 11 models from nine manufacturers competing for your business.

Latest VFACTS industry figures show that Toyota’s HiAce continues to dominate this segment with a staggering 46 per cent share of sales, well ahead of Hyundai’s Staria Load, LDV’s G10 and Ford’s Transit Custom in a close three-way fight for second place.

Chasing a larger slice of this pie chart, Ford has launched its all-new Transit Custom range which in Australia is the first new generation of Transit Custom in a decade.

Ford claims it’s globally popular one-tonner has been redesigned from the ground up, so we recently spent a week aboard to see from a tradie's perspective if it has what it takes to put a larger dent in HiAce sales.

Safety rating
Engine Type2.0L turbo
Fuel TypeDiesel
Fuel Efficiency7.6L/100km
Seating3 seats

Nissan Navara

Judging by the latest VFacts new vehicle registration data, most Aussie 4x4 ute buyers continue to overlook the D23 Nissan Navara.

With only a 4.5 per cent share of this booming market segment, its sales numbers are perhaps a symptom of its age (launched locally in 2015), lapsed ANCAP rating and some early design glitches, which although sorted long ago may still taint buying decisions.

We recently tested the D23 in base-model SL grade, to assess its workhorse appeal for tradies and farmers alike.

Safety rating
Engine Type2.3L turbo
Fuel TypeDiesel
Fuel Efficiency7.9L/100km
Seating5 seats

Verdict

Ford Transit Custom8.1/10

Although yet to be ANCAP-rated, the latest Transit Custom LWB offers numerous design features unmatched by the dominant HiAce LWB, along with higher load volume/payload/tow ratings and less frequent servicing. However, those attributes come at a much higher price than its Toyota rival, so only a potential buyer can decide if they’re worth the extra spend.


Nissan Navara8/10

Although the D23 Navara is approaching a decade in local showrooms and due for replacement in 2025, the base-model SL still represents a fuel-efficient and competent workhorse with ample back-to-basics practicality.

Design

Ford Transit Custom

Our Trend LWB test vehicle has a 3500mm wheelbase and 5450mm overall length, with both dimensions being 400mm longer than its SWB sibling. Its 1980mm height ensures access to height-restricted areas like multi-storey carparks and underground loading bays.

The new front-wheel-drive chassis platform retains simple and rugged MacPherson struts up front, but there’s a new coil-spring independent rear suspension (IRS) replacing the previous leaf-spring/beam axle for improved ride comfort and handling. Steering is rack and pinion and there’s a quartet of disc brakes.

Its new cargo bay design has a lower floor and new access step for improved ease of loading and unloading. The front wheels and strut towers have also been moved further forward, resulting in a shorter front body overhang to assist when parking and manoeuvring in confined spaces.

This front suspension relocation has also improved cabin floor space and foot rests for occupants, in a user-friendly cabin that allows a driver to easily enter and exit the vehicle from both sides. This ‘walk-through’ function is enabled by a flat floor combined with a flush-fitting electronic parking brake button and column-mounted gearshift stalk to ensure the dash is largely free from protrusions.

The steering wheel is noticeably square in shape, which offers two benefits. The squared-off bottom half optimises space for the driver’s torso, while the top half creates a ‘frame’ around the instrument panel to provide the driver with an unobstructed view.

Our only gripe was a loose plastic moulding that shrouds the wiper motor on the RHS rear barn-door. On numerous occasions, after clicking it back in place, it would become dislodged when closing the doors and tumble into the cargo bay. It could have been a manufacturing fault unique to our test vehicle, but not something we've previously experienced in Transit Customs.


Nissan Navara

The cabin’s fabric-covered seats, wipe-clean vinyl floor and urethane-rimmed steering wheel/shifter are consistent with the SL’s work focus.

Reminders of its 2015 origins are numerous mechanical switches and dials on the dash (which we prefer to touchscreen versions), a steering wheel with only height adjustment, a mechanical rather than electronic handbrake, rear drum brakes instead of discs and analogue speedo/tacho.

Even so, its interior design still looks a cut above a base-grade ute, with a visually-pleasing and practical blend of chrome, satin chrome and piano black combined with two-tone upholstery.

The well-bolstered front seats are comfortable and supportive, but a larger and more defined left footrest would enhance driver comfort.

Rear passenger knee room is adequate for the two outer seating positions, thanks largely to the concave shape of the front seat backrests.

However, shoulder room is tight for three adults and headroom is marginal, particularly for tall people in the higher centre position who also must contend with a headrest that has insufficient height adjustment.

Like most dual cab utes, short of full-size US pick-ups, the Navara works best as a four-seater with the fifth seat limited to short trips. 

Off-road credentials include a 12.5-metre turning circle, 220mm of ground clearance, a 600mm wading depth and 32 degrees approach, 22.9 degrees ramp break-over and 26 degrees departure angles.

Practicality

Ford Transit Custom

With its 2016kg minimum kerb weight and 3225kg GVM, the Trend LWB offers a one-tonne-plus payload rating of 1209kg. It also has a big 2500kg braked tow rating and with its generous 5725kg GCM (or how much it can legally carry and tow at the same time) it impressively can tow its maximum trailer weight while hauling its maximum payload.

The cargo bay is accessed via a standard kerbside sliding-door with large 1030mm opening, plus rear barn-doors that open to 180 degrees. Note our test vehicle has the extra-cost option of sliding-doors on both sides (an optional single-lift tailgate is also available).

The LWB load floor is 3002mm long with 1392mm between the rear wheel-housings. So, it can comfortably carry up to two standard Aussie pallets or up to three Euro pallets, held in place by a choice of eight load-anchorage points.

By opening the hatch at the base of the cabin bulkhead, the floor length extends to 3450mm by utilising spare room under the passenger bench seat. This feature is handy for carrying long lengths of timber, electrical conduit, copper/PVC pipe, rolls of carpet etc.

Its 6.8 cubic metres of load volume is larger than the HiAce LWB’s 6.2 and the cargo bay comes standard with Ford’s ‘Load Area Protection Kit’ comprising a moulded floor-liner plus side and rear door protection. Three internal LED lights provide brilliant illumination in low-light conditions.

Although not fitted to our test vehicle, all MY24.5 models come equipped with Ford’s clever integrated roof-rack system, comprising a trio of hinged racks which lie flat when not in use but can be easily raised and locked into vertical positions. This sturdy design can carry up to 155kg when shared across the three racks.

There’s generous cabin storage too, with each front door offering three tiers of storage with the largest central tier comprising a large-bottle holder and bin.

There’s also small-bottle/cup-holders at each end of the dash and a fold-out small-bottle/cup-holder for the driver lower down, plus a glovebox and on top of the dash two cavernous compartments which negate the need for an overhead shelf.

The centre seat’s backrest folds flat to reveal a small work desk and the bench seat’s hinged base-cushions can tilt forward into a vertical position to access a large hidden storage area beneath. This vast space also serves as the cargo bay’s load-floor extension when carrying long items.


Nissan Navara

With its relatively light 2033kg kerb weight and 3150kg GVM, our test vehicle has a one-tonne-plus payload rating of 1117kg.

It’s also rated to tow up to 3500kg of braked trailer. However, to tow that weight would require a substantial 740kg reduction in vehicle payload to avoid exceeding its 5910kg GCM (or how much it can legally carry and tow at the same time). Even so, few (if any) Navara owners would need to tow 3500kg.

The load tub is almost square with its 1509mm floor length and 1560mm width. And with 1134mm between the rear wheel housings, it won’t fit a standard Aussie pallet but will take a Euro, held in place by a choice of four load-anchorage points.

In terms of cabin storage, the centre console offers open storage up front, two small-bottle/cupholders in the centre and a small lidded box at the back. There’s also a large-bottle holder and storage bin in each front door, plus a glove box and overhead glasses holder.

Rear passengers get a large-bottle holder and smaller storage bin in each door plus a fold-down centre armrest with two small-bottle/cupholders. The rear bench seat’s base cushion can also swing up and be stored vertically for more internal cargo space, or to access two small underfloor storage compartments.

Price and features

Ford Transit Custom

The new Transit Custom range consists of four models, comprising the work-focused Trend in a choice of short wheelbase (SWB) or long wheelbase (LWB) plus the more lifestyle-oriented Sport SWB and Sport Double-Cab LWB.

Our test vehicle is the Trend LWB, which like all variants is available only with Ford’s latest 2.0-litre TDCi EcoBlue four-cylinder turbo-diesel and eight-speed automatic for a list price of $57,590. That's considerably higher than rivals including the Toyota HiAce LWB Barn Door ($51,636), Hyundai Staria Load Barn Door ($46,740) and LDV G10+ Barn Door ($39,537).

It comes standard with Frozen White paint, 16-inch steel wheels with replaceable plastic covers and 215/65R16C tyres with a full-size steel spare.

There's fabric-trimmed seating for three comprising an eight-way manually adjustable driver’s seat, with lumbar support and fold-down inboard armrest, plus a two-passenger bench seat. The two outer seating positions are also heated. 

The cabin is separated from the cargo bay by a metal bulkhead which doubles as a cargo barrier, equipped with a central window and load-through hatch (see Practicality). Plus there’s keyless start, USB-A/USB-C ports and a 12-volt socket, Sensico (synthetic leather) steering wheel with ample height/reach adjustment and more.

The dash offers a big 12-inch screen with 7.0-inch colour digital instrument cluster for the driver, plus a 13-inch multi-function colour touchscreen display which controls some vehicle settings and the four-speaker SYNC 4 multimedia system with digital radio, Bluetooth and wireless Apple CarPlay and Android Auto compatibility.

There’s also wireless phone charging, sat-nav and, for the first time in a Ford vehicle in Australia, an embedded 5G modem to optimise connectivity.


Nissan Navara

Our 'Solid White' SL dual cab 4x4 test vehicle comes standard with the same 2.3-litre twin-turbo four-cylinder diesel shared by all Navaras but ours has the optional seven-speed automatic, with a list price of $50,350.

This pricing and healthy 140kW/450Nm outputs make it more than competitive with base-grade 4x4 dual cab ute rivals including the Ford Ranger XL 2.0L auto ($50,880), Toyota HiLux Workmate 2.4L auto ($50,420) and Isuzu D-Max SX 1.9L auto ($50,700).

Our example is also fitted with a couple of items from Nissan’s genuine accessory range, including a load tub-liner and flush-fitting tonneau cover available at extra cost.

Being the base-model workhorse of the Navara’s 4x4 range, the SL’s no-frills standard equipment list is designed with hard work in mind, as evidenced by its 17-inch steel wheels and 255/65 tyres with a matching spare.

There are also halogen auto-headlights and DRLs, tailgate assist (makes lowering and raising easier), a reversing camera and rear diff-lock.

Inside is more useful kit including two 12-volt sockets, three USB ports, centre console cooling/heating vents for rear seat passengers and a driver’s 7.0-inch analogue instrument display enhanced with a digital speedo.

The six-speaker multimedia system has a relatively small (by today’s standards) 8.0-inch colour touchscreen, with multiple connectivity options including Bluetooth, Android Auto and Apple CarPlay.

Under the bonnet

Ford Transit Custom

Ford’s latest TDCi EcoBlue 2.0-litre four-cylinder turbo-diesel with AdBlue produces the same 125kW at 3500rpm as its predecessor. It also matches the previous model’s 390Nm of torque, but it's served across a wider torque band between 1750-2500rpm which is also higher in the rpm range.

The new eight-speed torque converter automatic (previously six-speed) is smooth and refined, offering the choice of sequential manual-shifting via a rotating knob on the column-mounted gearshift stalk. There are also four selectable drive modes comprising Normal, Eco, Slippery and Tow/Haul.


Nissan Navara

The Navara’s 2.3-litre four-cylinder turbo-diesel produces 140kW at 3750rpm and 450Nm of torque between 1500-2500rpm. Its two-stage inline turbochargers (a small one for low rpm, a large one for high rpm) operate in sequence to provide vigorous response at all engine speeds with excellent economy.

A refined seven-speed torque converter automatic offers near-seamless shifting and the overdriven sixth and seventh gears enhance fuel economy at highway speeds.

Drivers also have the option of sequential manual-shifting to provide more direct engine control when off-roading or carrying/towing heavy loads. Its 4x4 transmission is dual-range, part-time and is equipped with an electronic rear diff lock.

Efficiency

Ford Transit Custom

Ford claims an official combined average of 8.0L/100km and the dash display was claiming a close 8.9 at the completion of our 273km test.

This was mostly unladen city and suburban driving, plus hauling a near-maximum payload on a mix of highways and backroads. The engine’s Auto Stop/Start feature remained on for the duration of our test.

Our own figure, calculated from fuel bowser and tripmeter readings, was higher again at 9.2 which is still excellent single-digit economy for a van weighing more than two tonnes in real-world use. Therefore, based on our figure, you could expect a realistic driving range of around 760km from its 70-litre tank.


Nissan Navara

Nissan claims an official combined average of 7.9L/100km and the dash readout was showing 7.7 when we stopped to refuel after clocking up just under 600km on the first tank, which included a 400km-plus day trip from Melbourne to regional Victoria.

Our own figure, calculated from fuel bowser and tripmeter readings, came in at a slightly higher but still frugal 8.4L/100km which proves the fuel-sipping efficiency of diesels when highway cruising.

We covered another 168km in city and suburban use, with the dash claiming 8.6 compared to our own figure of 9.5, which is still thrifty single-digit economy for a two-tonne ute.

Therefore, based on our own ‘real world’ figures, you could expect a driving range of about 840km around town and up to 950km on a trip from its 80-litre tank.

Driving

Ford Transit Custom

The large front doors open wide for easy access. Multiple seat adjustments combined with a fold-down inboard armrest, ample choice of steering wheel height/reach and a large left footrest ensure a comfortable driving position.

The thick-rimmed steering wheel has a quality feel and there’s clear eyelines to the big door mirrors, in which the lower third of each offers a wide-angle view. This is most appreciated on the LHS given the van’s solid walls and resulting huge blind-spot, with safety enhanced by blind-spot monitoring and cross-traffic alert.

It has brisk acceleration from standing starts, with the eight-speed automatic smoothly upshifting at 2500rpm in each gear to keep the engine operating in its peak torque zone. This ensures zippy performance in city and suburban driving, plus optimum efficiency at highway speeds.

Unladen ride quality and handling are enhanced by the new IRS, although the difference is not as noticeable as you might expect given how well Ford refined the previous leaf-spring/beam axle arrangement.

To test its payload rating we forklifted 975kg into the cargo bay, which combined with our crew of two equalled a total payload of 1155kg that was only 54kg less than its legal limit.

The coil-spring IRS compressed about 60mm under this load, which ensured long cone-shaped jounce rubbers attached to the underfloor engaged with the suspension arms to provided a second stage of load support. This also avoided any harsh bottoming-out over larger bumps on our test route.

Its competent drivetrain also made light work of our 13 per cent gradient, 2.0km-long set climb at 60km/h, with the eight-speed auto self-shifting down to fifth gear and maximum torque at 2500rpm to easily haul this load to the summit.

Engine braking on the way down was also commendable, given its modest 2.0-litre displacement and the big payload it was trying to restrain, with only one solid brake application required to avoid exceeding the speed limit or reaching its 5000rpm redline on overrun.


Nissan Navara

The driving position is comfortable for most shapes and sizes, even though the steering wheel does not have reach adjustment and the seat lacks adjustable base cushion rake or lumbar support.

The ride is firm when unladen but its four-coil suspension is absorbent enough to soak up the worst of the bumps. The steering feel is responsive and nicely weighted, combined with competent handling and braking that contribute to a positive driving experience.

It’s also impressively quiet at highway speeds, with low tyre and wind noise and an engine that requires less than 2000rpm to maintain 110km/h with minimal effort.

To test its payload rating we forklifted 830kg into the load tub, which combined with our crew of two was a one-tonne-plus payload of 1010kg. That was about 100kg less than its payload limit.

The supple coil-spring rear suspension compressed 80mm under this loading, yet its high ride height ensured there was still about 40mm of bump-stop clearance remaining, which proved ample in avoiding any bottoming-out on our test route. However, that’s not to say it wouldn’t with an extra 100kg on board.

It also excelled on our 13 per cent gradient, 2.0km-long set climb at 60km/h, with the seven-speed auto self-shifting down to fourth gear and just under 2000rpm (right in the middle of its peak torque band) to easily haul this load to the top.

Engine-braking on the way down, in a manually-selected second gear, was also impressive for a 2.3-litre engine restraining more than one tonne of payload. Overall, the Navara proved to be a competent heavy-load hauler.

Safety

Ford Transit Custom

No ANCAP rating as yet but it offers numerous firsts including a roof-mounted airbag for the passenger which enables the expansive top-of-dash storage. There’s also an exit warning system for the driver, which uses the vehicle’s rear sensors to play an audible alert when an object (such as a bicycle) is approaching while the door is being opened.

The safety menu also includes adaptive cruise control, pre-collision assist with auto emergency braking (AEB) and intersection assist, reverse brake assist, lane-keeping assist, speed sign recognition, parking sensors, tyre pressure monitoring, rear-view camera with 180-degree split-view and lots more.


Nissan Navara

The D23 Navara earned a maximum five-star ANCAP rating when launched in 2015, but that rating has since lapsed with all Navaras built from January 2023 unrated.

Even so, it’s armed with seven airbags plus AEB, forward collision warning, trailer-sway control, a reversing camera, hill-start assist, hill descent control and more.

The rear seat has three top-tether and two ISOFIX child seat anchorage points.

Ownership

Ford Transit Custom

The Transit Custom is offered with a five-year/unlimited km warranty. Scheduled service intervals are 12 months/30,000km, whichever occurs first. Capped-price servicing of $499 applies to each of the first four scheduled services across four years/120,000km.


Nissan Navara

There’s a five year/unlimited km warranty, plus five years of 24-hour roadside assist. Scheduled servicing is every 12 months/20,000km whichever occurs first.

Total capped-price of $3305 covers the first five scheduled services within five years, or an average of $661 per year.